nidhalmessaoudi Posted June 9, 2021 Share Posted June 9, 2021 Hello friends, Today I opened my fiverr account as always to see what’s new. But I have noticed that a new message banner appears on the top of the page saying that I have to verify my ID. So that’s ok, I clicked it and followed all the instructions saying that I should open the link on mobile. But, the problem is that this verification can only be done with either a passport or a driving license which I don’t have any of them. I’m worried about that cause If I don’t verify my ID, my activities will be restricted. What should I do? Help me guys pls. 🙏Screenshot 2021-06-09 2139581345×54 4.38 KB 1 Link to comment Share on other sites More sharing options...
ligiacarvalho Posted June 9, 2021 Share Posted June 9, 2021 You have to verify your ID in order to have your account on Fiverr. If you are unable to verify, your account will be restricted. 1 Link to comment Share on other sites More sharing options...
nidhalmessaoudi Posted June 9, 2021 Author Share Posted June 9, 2021 You have to verify your ID in order to have your account on Fiverr. If you are unable to verify, your account will be restricted.Yes that’s what I was saying. But I don’t currently have neither passport neither driving license. And as you know these identity documents take time in order to get them. 1 Link to comment Share on other sites More sharing options...
ligiacarvalho Posted June 9, 2021 Share Posted June 9, 2021 Yes that’s what I was saying. But I don’t currently have neither passport neither driving license. And as you know these identity documents take time in order to get them.Your account will be restricted until you can get one of the approved IDs and be able to verify them. This is from Fiverr Help and Education Center :point_down:t2:5. What if I don’t have an ID?You must verify your identity with a valid ID. This includes a driver’s license, passport, or other valid ID included in the list found when you start the ID verification process. The IDs available vary per country.6. Do I have to verify my identity?Verification is mandatory if you receive a notification. Customer Support is not able to start this process for you, nor are they able to verify your ID for you, if sent on a ticket request. 4 Link to comment Share on other sites More sharing options...
nidhalmessaoudi Posted June 15, 2021 Author Share Posted June 15, 2021 Hello colleagues, Today I have received a new request for a custom order from a buyer. So basically I want to know if I should go with him and do it or not cause as you know my account will be restricted on 8 days from now cause of the ID verification and the order should take 10 days minimum. What should I do? 1 Link to comment Share on other sites More sharing options...
paul_km Posted July 7, 2021 Share Posted July 7, 2021 On 6/9/2021 at 11:16 PM, ligiacarvalho said: Your account will be restricted until you can get one of the approved IDs and be able to verify them. This is from Fiverr Help and Education Center :point_down:t2: 5. What if I don’t have an ID? You must verify your identity with a valid ID. This includes a driver’s license, passport, or other valid ID included in the list found when you start the ID verification process. The IDs available vary per country. 6. Do I have to verify my identity? Verification is mandatory if you receive a notification. Customer Support is not able to start this process for you, nor are they able to verify your ID for you, if sent on a ticket request. Can anyone please let me what ID's Fiverr accepts for citizens of Kenya or where I can find this information out? This is because I do not have a passport and only have a National ID. 1 Link to comment Share on other sites More sharing options...
paul_km Posted July 7, 2021 Share Posted July 7, 2021 Can anyone please let me what ID's Fiverr accepts for citizens of Kenya or where I can find this information out? This is because I do not have a passport and only have a National ID. 1 Link to comment Share on other sites More sharing options...
ligiacarvalho Posted July 7, 2021 Share Posted July 7, 2021 1 hour ago, paul_km said: Can anyone please let me what ID's Fiverr accepts for citizens of Kenya or where I can find this information out? This is because I do not have a passport and only have a National ID. Please start your own topic. It is against the Forum rules to post on someone’s thread questions that are not relevant to the OP’s discussion. 1 Link to comment Share on other sites More sharing options...
theratypist Posted July 7, 2021 Share Posted July 7, 2021 2 hours ago, paul_km said: Can anyone please let me what ID's Fiverr accepts for citizens of Kenya or where I can find this information out? This is because I do not have a passport and only have a National ID. Clarify with Customer Support https://www.fiverr.com/support_tickets/new 1 1 Link to comment Share on other sites More sharing options...
sm_minnat Posted July 7, 2021 Share Posted July 7, 2021 In the event of a notification, verification is mandatory. If sent a ticket request, Customer Support cannot start this process for you, nor can they verify your ID for you. Link to comment Share on other sites More sharing options...
maezma85 Posted July 7, 2021 Share Posted July 7, 2021 6 minutes ago, ligiacarvalho said: Please start your own topic. It is against the Forum rules to post on someone’s thread questions that are not relevant to the OP’s discussion. I have seen that he has initiated the topic but I did not know what to answer him but he did initiate it 1 Link to comment Share on other sites More sharing options...
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