Problem with receiving money from Fiverr

[nunadesign]

Hello friends, I hope you all are having a good day

Before opening the topics, I searched a lot inside the Community to see if such a problem has occurred to anyone or not, But there was nothing and it seems that it only happened to me.

So I am Level 2 and I have been working on Fiverr for about 10 months, I had no problems with taking out my money and everything was great.
But 3 days ago I needed to withdraw my money from the Fiverr and I clicked on “Bank Transfer” as usual. And a square window opened, I clicked on “confirm withdrawal”.
And again as usual, it said “$ 53.86 are on their way!” with a green tick.
I refreshed the page and the “Withdrawal Initiated” which always showed to me was not displayed and I didn’t receive my money in my Payoneer account
Also My Fiverr Wallet was not “0” either and I still had the $ 53 which remained in my account and nothing was sent to my Payoneer account

I tried again, and I did the same, it told me your money was withdrawn. I refreshed the page, but again I still had my $53.86 and nothing has changed at all, and I don’t know what is this big problem that happened to me.

Some important points:

1 - I contacted the support, they informed me that the problem was reported to the Fiverr Tech Team and we have to wait …
2 - I updated all browsers and browser software
3- I called Payoneer and found that the problem is not from their side
4 - I used other browsers but still the problem was not solved.
5 - I deleted the browser cache and cookies but No it did not work.

I hope Fiverr helps me to solve this problem cause I am very worried. I have not seen any post in the community that has such a problem or even a problem similar to mine, which is why I’m worried.

Have you ever had this experience? Please help me .

[lloydsolutions]

Hello friends, I hope you all are having a good day

Before opening the topics, I searched a lot inside the Community to see if such a problem has occurred to anyone or not, But there was nothing and it seems that it only happened to me.

So I am Level 2 and I have been working on Fiverr for about 10 months, I had no problems with taking out my money and everything was great.

But 3 days ago I needed to withdraw my money from the Fiverr and I clicked on “Bank Transfer” as usual. And a square window opened, I clicked on “confirm withdrawal”.

And again as usual, it said “$ 53.86 are on their way!” with a green tick.

I refreshed the page and the “Withdrawal Initiated” which always showed to me was not displayed and I didn’t receive my money in my Payoneer account

Also My Fiverr Wallet was not “0” either and I still had the $ 53 which remained in my account and nothing was sent to my Payoneer account

I tried again, and I did the same, it told me your money was withdrawn. I refreshed the page, but again I still had my $53.86 and nothing has changed at all, and I don’t know what is this big problem that happened to me.

Some important points:

1 - I contacted the support, they informed me that the problem was reported to the Fiverr Tech Team and we have to wait …

2 - I updated all browsers and browser software

3- I called Payoneer and found that the problem is not from their side

4 - I used other browsers but still the problem was not solved.

5 - I deleted the browser cache and cookies but No it did not work.

I hope Fiverr helps me to solve this problem cause I am very worried. I have not seen any post in the community that has such a problem or even a problem similar to mine, which is why I’m worried.

Have you ever had this experience? Please help me .

I contacted the support, they informed me that the problem was reported to the Fiverr Tech Team and we have to wait …

Maybe you will hear back soon.

[nunadesign]

I contacted the support, they informed me that the problem was reported to the Fiverr Tech Team and we have to wait …

Maybe you will hear back soon.

Has anyone had such a problem?

I’m really stressed.

[nunadesign]

I contacted the support, they informed me that the problem was reported to the Fiverr Tech Team and we have to wait …

Maybe you will hear back soon.

I’m worried.

Because I see no one has had such a problem

[nunadesign]

(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

How many days have you had this problem?

Has the problem not been resolved for you yet?

I’m still waiting for a support response 😦

[chaminnaveendra]

Hi friend I have have same issue. I made a withdraw 4 days ago and still fund not transferred to my payoneer account. I’m really confused about this situation because today I made another new withdraw and that amount transferred to my payoneer. But previous fund missing. I’ve contacted fiverr support but didn’t get any answer still.

[nunadesign]

Hi friend I have have same issue. I made a withdraw 4 days ago and still fund not transferred to my payoneer account. I’m really confused about this situation because today I made another new withdraw and that amount transferred to my payoneer. But previous fund missing. I’ve contacted fiverr support but didn’t get any answer still.

Hello , I’m Sorry To hear that you have this issue but I think that our problem isn’t the same Because When I try to withdraw my money the page will get refreshed but I still have the same amount of money in my wallet and I don’t get the " Withdraw Initiated " message

But I hope our problems will get solved soon

[nunadesign]

Hello guys, my problem is solved now and Everything was okay today

Thank ti Fiverr support for helping me out

[chaminnaveendra]

Hello , I’m Sorry To hear that you have this issue but I think that our problem isn’t the same Because When I try to withdraw my money the page will get refreshed but I still have the same amount of money in my wallet and I don’t get the " Withdraw Initiated " message

But I hope our problems will get solved soon

Happy to hear your problem solved. Hope mine as well.