md_nayeemrahman Posted June 2, 2021 Share Posted June 2, 2021 5 Days ago a buyer was massage me but I can’t replied. so that my response rate was down in 0%. Now what should I do in this situation. please help**strong text Link to comment Share on other sites More sharing options...
bintzia Posted June 2, 2021 Share Posted June 2, 2021 A single missed msg does not equate to 0 percent response rate. Unless, theirs was the only message you received.You have to be on top of your messages. Even if you miss by a few hours, message back and apologise for the delay.You may receive new queries, and if you respond to them on time, your response rate will improve overtime.All the best. Link to comment Share on other sites More sharing options...
md_nayeemrahman Posted June 3, 2021 Author Share Posted June 3, 2021 A single missed msg does not equate to 0 percent response rate. Unless, theirs was the only message you received.You have to be on top of your messages. Even if you miss by a few hours, message back and apologise for the delay.You may receive new queries, and if you respond to them on time, your response rate will improve overtime.All the best.Is this effect in my gig. Link to comment Share on other sites More sharing options...
thewritingbuff Posted June 3, 2021 Share Posted June 3, 2021 Is this effect in my gig.Buyers can see on your profile how quickly you can respond to the first message they send. Try to respond quickly and keep your average response time within 1 hour Link to comment Share on other sites More sharing options...
tshirt_point Posted June 3, 2021 Share Posted June 3, 2021 A single missed msg does not equate to 0 percent response rate. Unless, theirs was the only message you received.You have to be on top of your messages. Even if you miss by a few hours, message back and apologise for the delay.You may receive new queries, and if you respond to them on time, your response rate will improve overtime.All the best.I agree with you. Because if a buyer’s message is not done, the response rate will never be 0. Link to comment Share on other sites More sharing options...
adsensewizard Posted June 3, 2021 Share Posted June 3, 2021 How nice buyers. Giving you a massage!All rates are averages from 60 days. So if you respond to every message on time in the next two months, it should go back to 100%.It’s a good idea to use the Fiverr mobile app to get notified everytime you get a message. Link to comment Share on other sites More sharing options...
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