mohammad1200 Posted June 1, 2021 Share Posted June 1, 2021 Hello.My Fiverr ID was “dbadba540”. My seller account had a balance of $80.For violating rules, Fiverr banned my account. That was okay with me.However, Fiverr stole my $80. That was my earned money. I earned that $80 by spending time and effort.I would like Fiverr to return this money to me.dbadba540. 4 Link to comment Share on other sites More sharing options...
vickiespencer Posted June 1, 2021 Share Posted June 1, 2021 Your money should be there waiting for you. However, it takes 90 days before you can withdraw it. 3 Link to comment Share on other sites More sharing options...
mohammad1200 Posted June 1, 2021 Author Share Posted June 1, 2021 Your money should be there waiting for you. However, it takes 90 days before you can withdraw it.I can’t even log into my account.How can I withdraw my balance? Link to comment Share on other sites More sharing options...
vickiespencer Posted June 1, 2021 Share Posted June 1, 2021 Hmm, maybe @lloydsolutions knows? 2 Link to comment Share on other sites More sharing options...
theratypist Posted June 1, 2021 Share Posted June 1, 2021 Fiverr.com Fiverr Help and Education CenterOne marketplace, millions of professional services. Browse. Buy. Done. “Sellers with funds available for withdrawal will need to wait 90 days to withdraw, as described in our Terms. Once the 90 days are over, these sellers will receive an automatic email that will allow them 7 days to withdraw the funds.”I think you would have received that statement in the e-mail informing you were banned that you would get your money after 90 days. 2 Link to comment Share on other sites More sharing options...
mohammad1200 Posted June 1, 2021 Author Share Posted June 1, 2021 Fiverr.com Fiverr Help and Education CenterOne marketplace, millions of professional services. Browse. Buy. Done. “Sellers with funds available for withdrawal will need to wait 90 days to withdraw, as described in our Terms. Once the 90 days are over, these sellers will receive an automatic email that will allow them 7 days to withdraw the funds.”I think you would have received that statement in the e-mail informing you were banned that you would get your money after 90 days.I think you would have received that statement in the e-mail informing you were banned that you would get your money after 90 days.I have received no such email. Link to comment Share on other sites More sharing options...
theratypist Posted June 1, 2021 Share Posted June 1, 2021 I think you would have received that statement in the e-mail informing you were banned that you would get your money after 90 days.I have received no such email.You didn’t receive an email that your account was disabled? How did you know you were banned? 1 Link to comment Share on other sites More sharing options...
vickiespencer Posted June 1, 2021 Share Posted June 1, 2021 This fellow just posted about getting banned. He got an email. I do not understand why you did not. They said it, (Hi nasiruddin0, Your account was flagged for violation of our Terms of Service and our policies. As a result, your Fiverr account was permanently disabled. Due to your account being disabled, you cannot log in or withdraw any funds you may have. If you have any funds available for withdrawal 90 days from now, you will get an email with instructions explaining how to withdraw. This email will be sent automatically and there is no need to contact customer support. Learn more a… 3 Link to comment Share on other sites More sharing options...
mohammad1200 Posted June 1, 2021 Author Share Posted June 1, 2021 You didn’t receive an email that your account was disabled? How did you know you were banned?You didn’t receive an email that your account was disabled? How did you know you were banned?First, they disabled the functionalities of my account. However, I was able to log into my account.The help-center representatives told me that my account was under review.In the meantime, I was logging into my account every day so that I can check to see if the functionalities of my account are restored or not.Then, suddenly, from yesterday, I can’t log into my account.So, now, I can’t retrieve that $80 anymore. Link to comment Share on other sites More sharing options...
ligiacarvalho Posted June 1, 2021 Share Posted June 1, 2021 Fiverr.com Fiverr Help and Education CenterOne marketplace, millions of professional services. Browse. Buy. Done. “Sellers with funds available for withdrawal will need to wait 90 days to withdraw, as described in our Terms. Once the 90 days are over, these sellers will receive an automatic email that will allow them 7 days to withdraw the funds.”I think you would have received that statement in the e-mail informing you were banned that you would get your money after 90 days.Once the 90 days are over, these sellers will receive an automatic email that will allow them 7 days to withdraw the funds.”As @theratypist and @vickiespencer just pointed, you will receive the email after 90 days and will have 7 days to withdraw the funds. I guess a link will be in that email. 1 Link to comment Share on other sites More sharing options...
mohammad1200 Posted June 1, 2021 Author Share Posted June 1, 2021 Once the 90 days are over, these sellers will receive an automatic email that will allow them 7 days to withdraw the funds.”As @theratypist and @vickiespencer just pointed, you will receive the email after 90 days and will have 7 days to withdraw the funds. I guess a link will be in that email.If I can’t even log into my account, how can I withdraw that amount? Link to comment Share on other sites More sharing options...
theratypist Posted June 1, 2021 Share Posted June 1, 2021 You didn’t receive an email that your account was disabled? How did you know you were banned?First, they disabled the functionalities of my account. However, I was able to log into my account.The help-center representatives told me that my account was under review.In the meantime, I was logging into my account every day so that I can check to see if the functionalities of my account are restored or not.Then, suddenly, from yesterday, I can’t log into my account.So, now, I can’t retrieve that $80 anymore.Okay now I understand that is how you knew you were banned.Well I suggest you check the e-mail address associated with that banned account, that will be the same e-mail you will receive the link to withdraw your funds as I mentioned earlier. Contact Customer Support at support@fiverr.com if you have further clarifications. 2 Link to comment Share on other sites More sharing options...
mohammad1200 Posted June 1, 2021 Author Share Posted June 1, 2021 Okay now I understand that is how you knew you were banned.Well I suggest you check the e-mail address associated with that banned account, that will be the same e-mail you will receive the link to withdraw your funds as I mentioned earlier. Contact Customer Support at support@fiverr.com if you have further clarifications.I emailed them. They are not responding.This is a blatant fraud. Link to comment Share on other sites More sharing options...
vickiespencer Posted June 1, 2021 Share Posted June 1, 2021 All you can do is wait to get the email from them in 90 days saying you can withdraw your $90. 2 Link to comment Share on other sites More sharing options...
theratypist Posted June 1, 2021 Share Posted June 1, 2021 I emailed them. They are not responding.This is a blatant fraud.If you’re expecting them to reply right away to you, you aren’t the only one contacting Fiverr Customer Support.You will get your money after 90 days, that is not fraud. 2 Link to comment Share on other sites More sharing options...
lloydsolutions Posted June 1, 2021 Share Posted June 1, 2021 Hello.My Fiverr ID was “dbadba540”. My seller account had a balance of $80.For violating rules, Fiverr banned my account. That was okay with me.However, Fiverr stole my $80. That was my earned money. I earned that $80 by spending time and effort.I would like Fiverr to return this money to me.dbadba540.I would like Fiverr to return this money to me.This is not a given.In addition to what has been posted:Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to Fiverr’s approval.The above is from the Terms of Service at the bottom of Fiverr main page.We are just buyers and sellers on the forum so you will have to wait for the outcome. 4 Link to comment Share on other sites More sharing options...
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