What can i do to a seller who wants to cancel my order for no valid reason?

[fluffyinsect]

Hi, i need some help. I had many bad experiences on Fiverr and it keeps going. So i asked a 3D modeler to make a head from a person which is also a little bit famous but in real life we work together, due Covid we cannot meet because thats how strict the rules are where i live. So i decided to ask a modeler with permission of course to make a head of the person at first he blocked me because i didn’t reply fast enough then he unblocked me and the money budget was too low we then came to an agreement. After a month of progress he then decides to cancel my order because he thinks i’m lying and doesn’t trust me along with thinking it’s illegal… I kept saying i could prove the permission but he continued being a as*hole. I already contact Fiverr support for this and they say they can’t force them which i understand but they ignore 95% of my experience and just want to cancel it for me, this is so sad i wasted so much time expecting he could save us some time and we could continue with our project and he doesn’t believe a thing what i say but the head of a famous person on his gig is allowed and not illegal? Same with the orders that he showed me from people that were made from famous people? I just don’t get it and i hope Fiverr support can come between this because i think this unacceptable so unprofessional! The funny thing he said was stop wasting my time now… While he actually wasted ours a month long. He really crushed our project into pieces.

Anything i can do and what can happen to this seller? I’m also afraid he is gonna use my order as his art to show off on his gig after some time and i don’t want that.

[gongor32]

You should have moved on when he blocked you. Did you try buyer’s request yet ? Set your budget, time and explain it’s legal etc… You will get like 30 request after few hours. Then you can choose between them now. Check their gig, past works, description and decide yourself. Sometimes the middle level 1 sellers seems to be good. Because they aren’t busy like level 2 selllers but at least proved themselves unlike new sellers.

[fluffyinsect]

You should have moved on when he blocked you. Did you try buyer’s request yet ? Set your budget, time and explain it’s legal etc… You will get like 30 request after few hours. Then you can choose between them now. Check their gig, past works, description and decide yourself. Sometimes the middle level 1 sellers seems to be good. Because they aren’t busy like level 2 selllers but at least proved themselves unlike new sellers.

I know should have moved on, but he said sorry afterwards oh well you learn from mistakes like they say. The buyer request, does that mean people will send me messages or how does it work? i’m quite new so i don’t know how much about Fiverr yet.

[gongor32]

I know should have moved on, but he said sorry afterwards oh well you learn from mistakes like they say. The buyer request, does that mean people will send me messages or how does it work? i’m quite new so i don’t know how much about Fiverr yet.

When you click on top right circle (you picture) you will see post request button there. Try that

[imagination7413]

More info on Buyer Requests: https://www.fiverr.com/support/articles/360050062693-Tips-to-submit-an-effective-Buyer-Request?segment=buyer

Two thing not mentioned in the help page are that all formatting is removed and some sellers will only be able to see one attachment. Thus, it’s a good Idea to have all relevant info for your request (including repeating the request itself) in one file (this includes images), of which PDFs work quite well.