vineybhatia Posted May 27, 2021 Share Posted May 27, 2021 Delivered an order. It was 10 Articles ($130 USD) for a website. Published the content on buyer’s site. Got 5-star ratings and positive feedback “Amazing work!! Extremely fast and reliable!! Will definitely order again”And after 10 hours “THE BUYER CANCELLED THIS ORDER AND FUNDS WERE RETURNED TO THEIR BALANCE” I received this message.Now the buyer’s profile is gone and he also changed his Wordpress website password so that I can’t get back my articles.I just contacted CC, let see what’s their take. And this is the second time something like this happened to me, last time Fiverr did nothing.Buyers are scamming sellers. Fiverr should do something to prevent this. I just lost $130 and Provide 10 articles for free.Here’s the buyer’s website " ". Content is published and indexed. There is no way to get it back.A bad day on Fiverr! 16 Link to comment Share on other sites More sharing options...
vineybhatia Posted May 27, 2021 Author Share Posted May 27, 2021 Update:The order is still canceled, buyer’s profile is still not accessible (not even from another account).But the funds are back in my account.Earlier the Pending clearance date was 10th June! now It’s reduced to 3rd June.Thanks, Fiverr!11580×175 16.5 KB 15 Link to comment Share on other sites More sharing options...
lloydsolutions Posted May 27, 2021 Share Posted May 27, 2021 You need to remove the username and website of the buyer as that is not allowed on the forum. 5 Link to comment Share on other sites More sharing options...
vineybhatia Posted May 27, 2021 Author Share Posted May 27, 2021 You need to remove the username and website of the buyer as that is not allowed on the forum.hi Thanks for the info. I just removed the site link and buyers username. 3 Link to comment Share on other sites More sharing options...
vineybhatia Posted May 27, 2021 Author Share Posted May 27, 2021 Update:The order is still canceled, buyer’s profile is still not accessible (not even from another account).But the funds are back in my account.Earlier the Pending clearance date was 10th June! now It’s reduced to 3rd June.Thanks, Fiverr!11580×175 16.5 KBUpdate 2: Got an email from Fiverr.We Protect You From Fraud ChargebacksGood news! Your revenues for the canceled order by xxxxx due to a dispute were returned to your account, without affecting your cancellation rate.You can withdraw these funds from your account after a safety period of 7 days.Thanks,The Fiverr Team! 17 Link to comment Share on other sites More sharing options...
sajibbhadra Posted May 27, 2021 Share Posted May 27, 2021 Update 2: Got an email from Fiverr.We Protect You From Fraud ChargebacksGood news! Your revenues for the canceled order by xxxxx due to a dispute were returned to your account, without affecting your cancellation rate.You can withdraw these funds from your account after a safety period of 7 days.Thanks,The Fiverr Team!Great Job ! Fiverr got your back! 3 Link to comment Share on other sites More sharing options...
beenkay1 Posted May 27, 2021 Share Posted May 27, 2021 Update 2: Got an email from Fiverr.We Protect You From Fraud ChargebacksGood news! Your revenues for the canceled order by xxxxx due to a dispute were returned to your account, without affecting your cancellation rate.You can withdraw these funds from your account after a safety period of 7 days.Thanks,The Fiverr Team!Wow! Great news, you got your money back. I am really happy to be on this Fiverr.com platform, it’s a win win thing because everyone is protected 😀 3 Link to comment Share on other sites More sharing options...
barrisam Posted May 27, 2021 Share Posted May 27, 2021 I’m glad you got your money back. This cancels some other bad stories I’ve read and it gives me hope. Nice one and congrats. 2 Link to comment Share on other sites More sharing options...
osamakhan786 Posted May 27, 2021 Share Posted May 27, 2021 Update 2: Got an email from Fiverr.We Protect You From Fraud ChargebacksGood news! Your revenues for the canceled order by xxxxx due to a dispute were returned to your account, without affecting your cancellation rate.You can withdraw these funds from your account after a safety period of 7 days.Thanks,The Fiverr Team!great congratulations deliver a bundle of thanks to team fiverr for this great act 2 Link to comment Share on other sites More sharing options...
meldawn9 Posted May 27, 2021 Share Posted May 27, 2021 It’s happened to me about 40 times. Last year was the worst, as I lost a $400 order. I only accept small orders now. I really wish Fiverr would do something about this. 3 Link to comment Share on other sites More sharing options...
sk_reza Posted May 27, 2021 Share Posted May 27, 2021 @vineybhatia glad to see the latest update and a great initiative from Fiverr so that our industry and time won’t go in vain. 1 Link to comment Share on other sites More sharing options...
uchihashahin01 Posted May 27, 2021 Share Posted May 27, 2021 Update:The order is still canceled, buyer’s profile is still not accessible (not even from another account).But the funds are back in my account.Earlier the Pending clearance date was 10th June! now It’s reduced to 3rd June.Thanks, Fiverr!11580×175 16.5 KBThat’s great. And happy to know that if I get scams like this ,I will still have a chance to get what I deserve. This will help me in the future work. Thanks 1 Link to comment Share on other sites More sharing options...
beenkay1 Posted May 28, 2021 Share Posted May 28, 2021 It’s happened to me about 40 times. Last year was the worst, as I lost a $400 order. I only accept small orders now. I really wish Fiverr would do something about this.This is quite scary. It really calls for caution on the seller’s side 1 Link to comment Share on other sites More sharing options...
gongor32 Posted May 28, 2021 Share Posted May 28, 2021 My faith in Fiverr restored. (Little bit) 😀 3 Link to comment Share on other sites More sharing options...
genuineguidance Posted May 28, 2021 Share Posted May 28, 2021 Update:The order is still canceled, buyer’s profile is still not accessible (not even from another account).But the funds are back in my account.Earlier the Pending clearance date was 10th June! now It’s reduced to 3rd June.Thanks, Fiverr!11580×175 16.5 KBbuyer’s profile is still not accessible (not even from another account).This is because when a buyer does a charge back as this one did, or engages in fraudulent activities, their account gets banned and removed from Fiverr.Glad you got your money though - although, I would personally be “white knuckling it” until those funds clear and I can grab them!GG 2 Link to comment Share on other sites More sharing options...
beenkay1 Posted May 28, 2021 Share Posted May 28, 2021 My faith in Fiverr restored. (Little bit) 😀“A little bit”, why not fully if I may ask? 1 Link to comment Share on other sites More sharing options...
raqibul5 Posted May 28, 2021 Share Posted May 28, 2021 It’s amazing. This will help me in the future work. Thank you very much. 1 Link to comment Share on other sites More sharing options...
taymursakib Posted May 28, 2021 Share Posted May 28, 2021 Congratulations! Thanks Team Fiverr for the great act. 1 Link to comment Share on other sites More sharing options...
obaid360 Posted May 28, 2021 Share Posted May 28, 2021 Glad to know that fiverr refunded your money.thanks to fiverr 1 Link to comment Share on other sites More sharing options...
shireen_mcf Posted May 28, 2021 Share Posted May 28, 2021 I may be wrong here but this is a genuine question…Why would you publish the content to the buyers website before completing the order? Isn’t there a way of showing buyers a preview of the work without them being able to access it? 1 Link to comment Share on other sites More sharing options...
vineybhatia Posted May 29, 2021 Author Share Posted May 29, 2021 I may be wrong here but this is a genuine question…Why would you publish the content to the buyers website before completing the order? Isn’t there a way of showing buyers a preview of the work without them being able to access it?Order was completed and I also received 5 star rating! Even then buyers can cancel the order and apply for a chargeback. 1 Link to comment Share on other sites More sharing options...
shireen_mcf Posted May 30, 2021 Share Posted May 30, 2021 Order was completed and I also received 5 star rating! Even then buyers can cancel the order and apply for a chargeback.Thank you for answering my question - I didn’t read your original post properly.The fact that Fiverr allows Buyers to cancel an order even after the order has been completed and payments has been completed is absolutely ridiculous. 1 Link to comment Share on other sites More sharing options...
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