anjalika101seo Posted May 24, 2021 Share Posted May 24, 2021 Hello, Everyone!I am new to Fiverr. It’s been nearly 2 weeks since I joined Fiverr. Today I received a message from Fiverr saying I have to verify my ID. I uploaded my ID, but Fiverr couldn’t verify my ID. The reason was due to low quality. And now my account is restricted. So far I have completed 4 orders. I need your help! 😟Thank you! 12 1 Link to comment Share on other sites More sharing options...
donnichols Posted May 24, 2021 Share Posted May 24, 2021 Well, I assume you just need to get back to them with better pictures. Or would you like us to help you to make photos of your ID in higher quality? 🙂 4 Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 24, 2021 Author Share Posted May 24, 2021 Well, I assume you just need to get back to them with better pictures. Or would you like us to help you to make photos of your ID in higher quality? 🙂I could use some help. Can you do that? Link to comment Share on other sites More sharing options...
donnichols Posted May 24, 2021 Share Posted May 24, 2021 I could use some help. Can you do that?I wish I could but I think we’re in completely different places of the Earth 🙂 What difficulties are you facing? Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 24, 2021 Author Share Posted May 24, 2021 I wish I could but I think we’re in completely different places of the Earth 🙂 What difficulties are you facing?I dropped a message to Fiverr CS. They haven’t replied yet. I’m worried that I wouldn’t be able to recover my account. 1 Link to comment Share on other sites More sharing options...
donnichols Posted May 24, 2021 Share Posted May 24, 2021 I dropped a message to Fiverr CS. They haven’t replied yet. I’m worried that I wouldn’t be able to recover my account.They can take few days to reply. If you’ve got the support ticket then they’ll surely get back to you. 3 Link to comment Share on other sites More sharing options...
hasan_rakibul Posted May 24, 2021 Share Posted May 24, 2021 Yes, wait just few days, after they will send a reply. Hope you will get a perfect solution by this.Verify for accountNeed fresh high quality image (nid, passport, D/L)All your linked account should be use same image according to your fiverr account image before verified 5 Link to comment Share on other sites More sharing options...
lloydsolutions Posted May 24, 2021 Share Posted May 24, 2021 Check this out: SUCCESSFUL Fiverr ID Verification: Here's what you need to knowAnd this: https://www.fiverr.com/support/articles/360010968038-Verifying-your-identity 6 Link to comment Share on other sites More sharing options...
afarigh Posted May 30, 2021 Share Posted May 30, 2021 I dropped a message to Fiverr CS. They haven’t replied yet. I’m worried that I wouldn’t be able to recover my account.@anjalika101seo I’m facing a similar situation. Did you manage to get your account back? 2 Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 30, 2021 Author Share Posted May 30, 2021 @anjalika101seo I’m facing a similar situation. Did you manage to get your account back?Yes. I contacted Fiverr CS. They replied within 24 hours. And I got another chance to upload my ID and photo.Make sure that the ID you upload is a full-size one. Don’t crop it. Everything that is written on the ID should be visible and not blurred. Take a photo of your ID with some good lighting.And the photo of yourself should be similar to your ID. I took a picture of myself and saved it beforehand. When you get your second chance upload those.It took like 48 hours to verify my ID and photo. Be patient. You’ll get your account within 4 days. Follow these steps.Hope you get your account back asap. 😊 Have a great day! 3 Link to comment Share on other sites More sharing options...
afarigh Posted May 30, 2021 Share Posted May 30, 2021 Yes. I contacted Fiverr CS. They replied within 24 hours. And I got another chance to upload my ID and photo.Make sure that the ID you upload is a full-size one. Don’t crop it. Everything that is written on the ID should be visible and not blurred. Take a photo of your ID with some good lighting.And the photo of yourself should be similar to your ID. I took a picture of myself and saved it beforehand. When you get your second chance upload those.It took like 48 hours to verify my ID and photo. Be patient. You’ll get your account within 4 days. Follow these steps.Hope you get your account back asap. 😊 Have a great day!Yes I tried to follow those instructions. I didn’t get the option to choose a pic. I only had the option to take a selfie and pic of my passport.The email I got says to submit a valid ID. I am not sure what the issue is.How did you manage to choose a pic you already saved? 2 Link to comment Share on other sites More sharing options...
uchihashahin01 Posted May 30, 2021 Share Posted May 30, 2021 One of my friend in Fiverr also faced that issue, he got rejected 3 times. and contacted the support. The support will definitely help you, Don’t worry, try to upload clear images.when the failed two times they will go for manual verification. 3 Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 30, 2021 Author Share Posted May 30, 2021 Yes I tried to follow those instructions. I didn’t get the option to choose a pic. I only had the option to take a selfie and pic of my passport.The email I got says to submit a valid ID. I am not sure what the issue is.How did you manage to choose a pic you already saved?No when you get take a selfie, click it and open. Then you’ll see your gallery option there. You can go to your galley from there. Have got a second chance yet? 1 Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 30, 2021 Author Share Posted May 30, 2021 One of my friend in Fiverr also faced that issue, he got rejected 3 times. and contacted the support. The support will definitely help you, Don’t worry, try to upload clear images.when the failed two times they will go for manual verification.Yes that is correct. CS will help to recover the account. We have to be patient. 1 Link to comment Share on other sites More sharing options...
afarigh Posted May 30, 2021 Share Posted May 30, 2021 No when you get take a selfie, click it and open. Then you’ll see your gallery option there. You can go to your galley from there. Have got a second chance yet?Nope. Still waiting for a reply to my ticket. I don’t understand why it says not a valid ID. Did you get a similar message? 1 Link to comment Share on other sites More sharing options...
afarigh Posted May 30, 2021 Share Posted May 30, 2021 No when you get take a selfie, click it and open. Then you’ll see your gallery option there. You can go to your galley from there. Have got a second chance yet?This option is available for ID proof as well? 1 Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 30, 2021 Author Share Posted May 30, 2021 Nope. Still waiting for a reply to my ticket. I don’t understand why it says not a valid ID. Did you get a similar message?Yes I had the same issue. In the first chance I didn’t knew that we had to verify our ID. So I just grabbed my passport and took a photo and uploaded it.But after my account got restricted I researched a bit. And then found out that all the info on your ID, every single word should be visible in order to be verified.Take a clear photo of yourself and ID. See if all the words are readable on the ID. Contact the CS. After that you’ll will get a second chance within 2 days. Then upload the photos you took. Your account will be activated within two days. 3 Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 30, 2021 Author Share Posted May 30, 2021 This option is available for ID proof as well?Yes. When You open your camera there you’ll see your gallery icon. Open your phone’s camera you’ll see the gallery. 2 Link to comment Share on other sites More sharing options...
afarigh Posted May 30, 2021 Share Posted May 30, 2021 Yes. When You open your camera there you’ll see your gallery icon. Open your phone’s camera you’ll see the gallery.Thanks for the help. The frustrating part is I got the notification like 5 days back and I was reading about it all over to get it right for the past few days,I tried it today and I failed.Did the restriction affect your account in any way? Clicks and order wise. I had a bit of success last week and worried I have to start all over again. 1 Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 30, 2021 Author Share Posted May 30, 2021 Thanks for the help. The frustrating part is I got the notification like 5 days back and I was reading about it all over to get it right for the past few days,I tried it today and I failed.Did the restriction affect your account in any way? Clicks and order wise. I had a bit of success last week and worried I have to start all over again.Well after I got restricted my gig was denied. When denied no one will see your gig. I’m still new to Fiverr. But was lucky to get orders from the first day. My gig impressions was good. They were raising day by day.But after my gig was denied all of them dropped. When they verify your account they will automatically remove the restriction. And after gaining your account your gig will also be active. The only thing is that all your impressions will be down. You have be patient to gain them back. Link to comment Share on other sites More sharing options...
afarigh Posted May 30, 2021 Share Posted May 30, 2021 Yes. When You open your camera there you’ll see your gallery icon. Open your phone’s camera you’ll see the gallery.One more thing. Did you take a pic of two pages in the passport? The info page and there’s an empty page since it’s like a book and I have to open it to access my info page. Did you get what I am saying? Link to comment Share on other sites More sharing options...
afarigh Posted May 30, 2021 Share Posted May 30, 2021 Well after I got restricted my gig was denied. When denied no one will see your gig. I’m still new to Fiverr. But was lucky to get orders from the first day. My gig impressions was good. They were raising day by day.But after my gig was denied all of them dropped. When they verify your account they will automatically remove the restriction. And after gaining your account your gig will also be active. The only thing is that all your impressions will be down. You have be patient to gain them back.Oh that’s bad! I am also new and just completed a month. Even I got quite fortunate just completed 10 orders and my impressions and visibility was gaining momentum.Really worried and sad to hear this. ? Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 30, 2021 Author Share Posted May 30, 2021 One more thing. Did you take a pic of two pages in the passport? The info page and there’s an empty page since it’s like a book and I have to open it to access my info page. Did you get what I am saying?Um… In my passport all the info is in the front page. So, I didn’t have to do that. I think the same goes for you. Link to comment Share on other sites More sharing options...
anjalika101seo Posted May 30, 2021 Author Share Posted May 30, 2021 Oh that’s bad! I am also new and just completed a month. Even I got quite fortunate just completed 10 orders and my impressions and visibility was gaining momentum.Really worried and sad to hear this. ?Don’t worry you’ll gain them back 😊 1 Link to comment Share on other sites More sharing options...
afarigh Posted May 30, 2021 Share Posted May 30, 2021 Don’t worry you’ll gain them back 😊Hope so. Thanks for the help. Appreciate it. I will post about it here when things get sorted, hopefully. 1 Link to comment Share on other sites More sharing options...
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