ljchrispijn Posted May 18, 2021 Share Posted May 18, 2021 Hey,I’ve got a buyer where the buyer wants a refund. The only problem is that the order was automatically completed. How would I do a refund?Greetings, 5 Link to comment Share on other sites More sharing options...
imagination7413 Posted May 18, 2021 Share Posted May 18, 2021 Please see:. fiverr.com/support/articles/360010452537-Cancellations?segment=seller. fiverr.com/support/articles/360048873834-How-do-I-cancel-my-order-and-get-my-funds-back?segment=buyer. https://www.fiverr.com/support_tickets/new 1 Link to comment Share on other sites More sharing options...
gunawanguan Posted May 18, 2021 Share Posted May 18, 2021 If it can, please try to communicate with your buyer and try to finish it using Fiverr chat. Link to comment Share on other sites More sharing options...
misterbrettc Posted May 18, 2021 Share Posted May 18, 2021 Why are you refunding for work you have completed? If they chose not to make this request sooner, then it’s on them to wear the cost now. DO NOT REFUND 🙂You can offer to something at a discounted price next time perhaps but dont refund anything. Link to comment Share on other sites More sharing options...
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