Newbie with an interested buyer. What's next?

[leighrobert]

Hello! I created my gig just a few days ago and I already have an interested buyer! We are in conversation about a project and I’m confused on how to proceed with the order if it is placed? Is there a step by step guide for new sellers on the process works?

[imagination7413]

Unfortunately, not really. It depends completely on your service and the contract between you and the buyer. You set your own steps and communication schedule. About the only things I can suggest is to be sure you have EVERYTHING needed to complete the full order, before you start. (I glanced at your profile, for VO, I think that includes intended use and if that use needs and form or level of rights.)

Fiverr does, fortunately have an article on delivering: fiverr.com/support/articles/360010639437-Delivering-an-Order

Does that answer your question, or did I miss something?

[leighrobert]

Unfortunately, not really. It depends completely on your service and the contract between you and the buyer. You set your own steps and communication schedule. About the only things I can suggest is to be sure you have EVERYTHING needed to complete the full order, before you start. (I glanced at your profile, for VO, I think that includes intended use and if that use needs and form or level of rights.)

Fiverr does, fortunately have an article on delivering: fiverr.com/support/articles/360010639437-Delivering-an-Order

Does that answer your question, or did I miss something?

Thank you for your quick reply! So we work out the terms of our contract through email, then the buyer puts in an order for a project? I then fill the order and file it as I get it done? It’s all a little overwhelming 🙂. Was there something in my profile that I need to edit?

[the_mad_duck]

Thank you for your quick reply! So we work out the terms of our contract through email, then the buyer puts in an order for a project? I then fill the order and file it as I get it done? It’s all a little overwhelming 🙂. Was there something in my profile that I need to edit?

NO NO NO NO NO. NEVER GO THROUGH EMAIL. Keep all communication within Fiverr, as this is a ToS violation in most cases. Insist they message through the Fiverr system, because they can scam you claiming there was no work otherwise!

[leighrobert]

NO NO NO NO NO. NEVER GO THROUGH EMAIL. Keep all communication within Fiverr, as this is a ToS violation in most cases. Insist they message through the Fiverr system, because they can scam you claiming there was no work otherwise!

My apologies, I didn’t mean email, we are communicating through Fiverr.

[mariashtelle1]

Thank you for your quick reply! So we work out the terms of our contract through email, then the buyer puts in an order for a project? I then fill the order and file it as I get it done? It’s all a little overwhelming 🙂. Was there something in my profile that I need to edit?

puts in an order for a project? I then fill the order and file it as I get it done?

There is a free course on fiverr.learn on how to be a successful freelancer and they do explain how fiverr system works and how to deliver your order

[leighrobert]

puts in an order for a project? I then fill the order and file it as I get it done?

There is a free course on fiverr.learn on how to be a successful freelancer and they do explain how fiverr system works and how to deliver your order

Yes, I have gone through the course, but maybe I’ll have to revisit the information page.

[zeus777]

Welcome to Fiverr 🙂
I hope your first gig is successful!

I’m sure you will face this situation down the road, but just a heads-up:
You might want to have a clear revision policy in your gig description, like adding things like

• I will charge extra if you change your mind and ask for something which was not mentioned in the
  original request

along with things like “I will not record offensive/vulgar material”

Good luck and happy gigging! 😃

[imagination7413]

Basically, tip number 4 here: Top 5 Tips to Protect Yourself from Badly Behaved Buyers