klutsen Posted May 2, 2021 Share Posted May 2, 2021 I was working on a custom offer I sent to a client, and after the gig was completed and the buyer was happy with it, leaving a 5-star review, I got this:image1901×123 26.6 KBI don’t know why, Fiverr is notifying me about an update in an old custom offer I did. Maybe it’s a bug or maybe I did something wrong, but in both cases I don’t know how to fix it.If someone had the same problem, how did you fix it?, I’d appreciate a lot your words. 5 Link to comment Share on other sites More sharing options...
asifjalil Posted May 2, 2021 Share Posted May 2, 2021 open a ticket to fiverr support 1 Link to comment Share on other sites More sharing options...
genuineguidance Posted May 2, 2021 Share Posted May 2, 2021 What that usually means is there is a message within the order from the buyer.Open the order again, and scroll way down to see what message they sent you.GG 1 Link to comment Share on other sites More sharing options...
klutsen Posted May 2, 2021 Author Share Posted May 2, 2021 open a ticket to fiverr supportOk, thank you very much, I’m going to open a ticket. 1 Link to comment Share on other sites More sharing options...
klutsen Posted May 2, 2021 Author Share Posted May 2, 2021 What that usually means is there is a message within the order from the buyer.Open the order again, and scroll way down to see what message they sent you.GGYes, I did, but the warning did not disappear, I can’t reply within the order because it’s already complete, I can only message him in the inbox, I’m going to open a ticket to see how I can fix it. Thank you for your comment. 1 Link to comment Share on other sites More sharing options...
developerhabiib Posted May 2, 2021 Share Posted May 2, 2021 Open a support ticket and take support from fiverr 1 Link to comment Share on other sites More sharing options...
klutsen Posted May 2, 2021 Author Share Posted May 2, 2021 Open a support ticket and take support from fiverrThank you, I have already contacted with Fiverr custom support now it’s just wait and be patient. 2 Link to comment Share on other sites More sharing options...
aleslafer Posted June 29, 2021 Share Posted June 29, 2021 On 5/2/2021 at 3:27 PM, klutsen said: Thank you, I have already contacted with Fiverr custom support now it’s just wait and be patient. Could you get rid of that annoying message? Thanks 2 Link to comment Share on other sites More sharing options...
highresstudios Posted June 30, 2021 Share Posted June 30, 2021 12 hours ago, aleslafer said: Could you get rid of that annoying message? Thanks @aleslafer, in case you missed what the others above said, they recommended to try responding and opening the old message, if this does not help try contacting customer support to report this error at https://www.fiverr.com/support_tickets/new. Hope it helps 😉 1 Link to comment Share on other sites More sharing options...
aleslafer Posted June 30, 2021 Share Posted June 30, 2021 5 hours ago, highresstudios said: @aleslafer, in case you missed what the others above said, they recommended to try responding and opening the old message, if this does not help try contacting customer support to report this error at https://www.fiverr.com/support_tickets/new. Hope it helps 😉 THANK U HIGHRES 2 Link to comment Share on other sites More sharing options...
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