Help me to cancel this order

[shakshisingh15]

Hy guys help me
So I got this order but that buyer seems confused and wants something else so he asked me to cancel the order and I did 2 times but I guess he is new here so he declined and now I can’t cancel it anymore. I don’t know what to do coz he’s asking me continuously to cancel the order but he’s a decline it every time.

[looseink]

Contact Fiverr CS for assistance.

[shakshisingh15]

Contact Fiverr CS for assistance.

How do I contact with them. I can’t see the email id or anything

[looseink]

Try this: https://www.fiverr.com/support_tickets/new

[shakshisingh15]

Try this: https://www.fiverr.com/support_tickets/new

Thank you I just messaged them

But does it make a bad impact on my gig?

[looseink]

Thank you I just messaged them

But does it make a bad impact on my gig?

I suggest you re-read the Fiverr Terms of Service.

A cancellation will impact your Gig but that’s minor if you get more orders.

[shakshisingh15]

I suggest you re-read the Fiverr Terms of Service.

A cancellation will impact your Gig but that’s minor if you get more orders.

Okay thank you for your help

[mxmashud]

Contact Fiverr CS for assistance.