thilankam12 Posted April 27, 2021 Share Posted April 27, 2021 What If Buyer order mistakenly and ask for something to do which is not relevant to my service? How to save my completion rate in that case? So that Order won’t effect the completion rate. ?Please help me. 8 Link to comment Share on other sites More sharing options...
rakibulhasanacc Posted April 27, 2021 Share Posted April 27, 2021 You or your buyer can contact to Fiver Customer Support for cancel the order by explaining that buyer placed order mistakenly and the service is not relevant to your gig. Hopefully, Customer Support can help you by cancel the order without affect your order completion rate.In my experience, it will be better if your buyer contact to them for cancellation. 4 Link to comment Share on other sites More sharing options...
coolsunny1 Posted April 27, 2021 Share Posted April 27, 2021 same situation happens with me after that i tell this to fiverr customer support that buyer requirement is not meet to my service and they cancel the order from their side and also it saved my order completion rate…try this it will work for you 3 Link to comment Share on other sites More sharing options...
fn_boshunia Posted April 27, 2021 Share Posted April 27, 2021 Try to contact the support. 2 Link to comment Share on other sites More sharing options...
thilankam12 Posted April 27, 2021 Author Share Posted April 27, 2021 You or your buyer can contact to Fiver Customer Support for cancel the order by explaining that buyer placed order mistakenly and the service is not relevant to your gig. Hopefully, Customer Support can help you by cancel the order without affect your order completion rate.In my experience, it will be better if your buyer contact to them for cancellation.now He has opened a dispute and mentioned there “I ordered Mistakenly” what will happen? 1 Link to comment Share on other sites More sharing options...
rakibulhasanacc Posted April 28, 2021 Share Posted April 28, 2021 Sorry, that’s not way I was telling. It should be cancelled by Fiverr Customer Support not by dispute. You can decline it and ask your buyer politely to contact Customer Support directly. Or you can contact to them as well. Link to comment Share on other sites More sharing options...
georgeconfucius Posted April 28, 2021 Share Posted April 28, 2021 Contact CS. Most buyers will not do that for you. 2 Link to comment Share on other sites More sharing options...
malaysaha1993 Posted April 28, 2021 Share Posted April 28, 2021 You can contact to Fiver Customer Support. 2 Link to comment Share on other sites More sharing options...
jay_codeguy Posted April 28, 2021 Share Posted April 28, 2021 Exact same thing happened to me.Contact Support.Explain buyer placed order by mistakeSupport will cancel.It wont affect your stats. so no problem to your Fiverr profile, or gig impressions or anything.All good 🙂 2 Link to comment Share on other sites More sharing options...
rajibkhan777 Posted April 28, 2021 Share Posted April 28, 2021 Contact to support center. It would be good way I hope. Thanks 1 Link to comment Share on other sites More sharing options...
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