aadi735 Posted March 18, 2021 Share Posted March 18, 2021 I noticed suddenly my gigs are on the last page and I am not qualified for promotion.My QUESTION IS- if our gig is already ranking then what is the point of promotion…and if the gig is on the last page we are not allowed(unqualified) for promotion.Can anyone explain what is the logic behind this. its really confusing. 26 Link to comment Share on other sites More sharing options...
fastcopywriter Posted March 18, 2021 Share Posted March 18, 2021 I have a gig that’s non promotable, I think the reason for that is too many refunds, a few bad reviews, a few complaints, etc. It’s not my fault, it’s the nature of the gig.I’m actually OK with no promoting that gig. That gig has given me nothing but trouble, it made me a lot of money when I was a Top Rated Seller, but it also caused me to get demoted from TRS. Now I rarely get orders from that gig. I’ve thought about deleting it, but I do a have a few clients that have ordered it many times, so I’m not sure if I should.My advice to you is don’t worry about it. Promote that gig on your own, let Fiverr promote the other gigs. 9 1 1 2 Link to comment Share on other sites More sharing options...
donnovan86 Posted March 18, 2021 Share Posted March 18, 2021 I have a gig that’s non promotable, I think the reason for that is too many refunds, a few bad reviews, a few complaints, etc. It’s not my fault, it’s the nature of the gig.I’m actually OK with no promoting that gig. That gig has given me nothing but trouble, it made me a lot of money when I was a Top Rated Seller, but it also caused me to get demoted from TRS. Now I rarely get orders from that gig. I’ve thought about deleting it, but I do a have a few clients that have ordered it many times, so I’m not sure if I should.My advice to you is don’t worry about it. Promote that gig on your own, let Fiverr promote the other gigs.but I do a have a few clients that have ordered it many times, so I’m not sure if I should.Create a new gig for that, or just inform your clients you’re closing that gig.I don’t believe it’s due to refunds or bad reviews. I have only 1 gig that’s not promotable, and in that case the only issue is that it doesn’t receive any orders. I didn’t refund anything there, no bad reviews or anything. So I assume the overall traffic is the reason. Otherwise, it’s passing the requirements to be promoted. 12 Link to comment Share on other sites More sharing options...
wordpress454 Posted March 18, 2021 Share Posted March 18, 2021 You can contact fiverr help and support 1 1 Link to comment Share on other sites More sharing options...
chronos_1 Posted March 18, 2021 Share Posted March 18, 2021 You can contact fiverr help and supportFiverr support will give same answer everytime" Everything is fine and gigs get rotated on daily basis and there is nothing they can do about that . Fiverr does not guarantee impression / clicks . Also if you are qualified for gig promotion , that does not mean it is permanent "Several of us are facing this issue and there is no proper answer from support . 12 2 Link to comment Share on other sites More sharing options...
rahulkajla1 Posted March 18, 2021 Share Posted March 18, 2021 Last month they did this exact thing to me (and many other sellers). After 45 days or so everything was back to normal. Apparently, fiverr is rotating profiles instead of rotating particular gigs. To give exposure to other sellers, they push all your gigs to the last page and remove the option to promote the gigs. I still don’t get why they do this to all the gigs at once. I think they are testing something… :man_shrugging: 14 Link to comment Share on other sites More sharing options...
rifat_samiul Posted March 18, 2021 Share Posted March 18, 2021 same problem bro…you can share your gig on social media 3 Link to comment Share on other sites More sharing options...
shubashis_pal32 Posted March 18, 2021 Share Posted March 18, 2021 Your point is right. if any gig has already ranked then why need to promote this! :roll_eyes: 2 Link to comment Share on other sites More sharing options...
chronos_1 Posted March 18, 2021 Share Posted March 18, 2021 Last month they did this exact thing to me (and many other sellers). After 45 days or so everything was back to normal. Apparently, fiverr is rotating profiles instead of rotating particular gigs. To give exposure to other sellers, they push all your gigs to the last page and remove the option to promote the gigs. I still don’t get why they do this to all the gigs at once. I think they are testing something… :man_shrugging:Did it get back to normal after 45 days automatically or did you do anything specifically ? 2 Link to comment Share on other sites More sharing options...
rahulkajla1 Posted March 18, 2021 Share Posted March 18, 2021 Did it get back to normal after 45 days automatically or did you do anything specifically ?Automatically. In the first few weeks I tried multiple things, nothing helped. 6 Link to comment Share on other sites More sharing options...
fastcopywriter Posted March 19, 2021 Share Posted March 19, 2021 but I do a have a few clients that have ordered it many times, so I’m not sure if I should.Create a new gig for that, or just inform your clients you’re closing that gig.I don’t believe it’s due to refunds or bad reviews. I have only 1 gig that’s not promotable, and in that case the only issue is that it doesn’t receive any orders. I didn’t refund anything there, no bad reviews or anything. So I assume the overall traffic is the reason. Otherwise, it’s passing the requirements to be promoted.The non-promotable gig has a 4.6 rating.Seller communication level 4.8Recommend to a friend 4.4Service as described 4.6It used to be my most lucrative gig, now it isn’t.My other gigs have better ratings, very few refunds,Book Titles is my favorite gig, and it’s promotable by Fiverr. Just today I got an order that Fiverr promoted.Fiverr promo1290×178 20.6 KBSpending $0.4 to get a $20 order seems like a great deal to me.My other gigs didn’t get orders, so I cancelled their promos. I’m going to focus on book titles for now. 4 Link to comment Share on other sites More sharing options...
donnovan86 Posted March 19, 2021 Share Posted March 19, 2021 The non-promotable gig has a 4.6 rating.Seller communication level 4.8Recommend to a friend 4.4Service as described 4.6It used to be my most lucrative gig, now it isn’t.My other gigs have better ratings, very few refunds,Book Titles is my favorite gig, and it’s promotable by Fiverr. Just today I got an order that Fiverr promoted.Fiverr promo1290×178 20.6 KBSpending $0.4 to get a $20 order seems like a great deal to me.My other gigs didn’t get orders, so I cancelled their promos. I’m going to focus on book titles for now.The non-promotable gig has a 4.6 rating.I belive promoted gigs have to be 4.7 at least. 4 Link to comment Share on other sites More sharing options...
armandohila Posted March 29, 2021 Share Posted March 29, 2021 Last month they did this exact thing to me (and many other sellers). After 45 days or so everything was back to normal. Apparently, fiverr is rotating profiles instead of rotating particular gigs. To give exposure to other sellers, they push all your gigs to the last page and remove the option to promote the gigs. I still don’t get why they do this to all the gigs at once. I think they are testing something… :man_shrugging:Im facing the same issue are your gigs now qualifed or in the first page? All my gig are gone from the first page to the last even sometimes I cant find them 2 Link to comment Share on other sites More sharing options...
joelbooks Posted March 29, 2021 Share Posted March 29, 2021 Im facing the same issue are your gigs now qualifed or in the first page? All my gig are gone from the first page to the last even sometimes I cant find themI have similar experience.I promoted two of my new gigs with Ads.Several days ago I noticed, that my promoted gigs are down:“Your Gigs cannot be promoted right now, we’ll notify you as soon as this changes.”Now let’s see one of my most popular gig’s performance in the last 3 days (the one I did’t promoted at all). However the situation is the same in case of all my gigs.gig performance2286×577 65.9 KBFiverr support didn’t reply any useful feedback on this. But this strange effect is clearly a big hit for loyal Fiverr workers. 7 Link to comment Share on other sites More sharing options...
rahulkajla1 Posted March 29, 2021 Share Posted March 29, 2021 Im facing the same issue are your gigs now qualifed or in the first page? All my gig are gone from the first page to the last even sometimes I cant find themNot on the first page but I am qualified again (after 45 days). Ranking of gigs is a bit better now. 5 Link to comment Share on other sites More sharing options...
armandohila Posted March 29, 2021 Share Posted March 29, 2021 Not on the first page but I am qualified again (after 45 days). Ranking of gigs is a bit better now.Better for you! I was in the first page for 7 months and now my profile is disappeared hope will get it back soon 3 1 Link to comment Share on other sites More sharing options...
umarmeee Posted April 8, 2021 Share Posted April 8, 2021 Not on the first page but I am qualified again (after 45 days). Ranking of gigs is a bit better now.Did you make any changes to get it back? 2 Link to comment Share on other sites More sharing options...
designerguysl Posted April 11, 2021 Share Posted April 11, 2021 Any update on your current status? Link to comment Share on other sites More sharing options...
lnmills Posted April 12, 2021 Share Posted April 12, 2021 The non-promotable gig has a 4.6 rating.I belive promoted gigs have to be 4.7 at least.My gig rating is a 4.9 and I can’t at the moment either. Trying to figure it out. 1 Link to comment Share on other sites More sharing options...
donnovan86 Posted April 12, 2021 Share Posted April 12, 2021 My gig rating is a 4.9 and I can’t at the moment either. Trying to figure it out.It’s not always related to the gig ratingDid you receive multiple low star reviews recently on that gig? DId you edit, stop the gig multiple times recently? Maybe you didn’t have any order recently? It’s hard to say, but I noticed these things can lead to the gig not being promotable. Only Fiverr knows the true answer. 2 Link to comment Share on other sites More sharing options...
lnmills Posted April 12, 2021 Share Posted April 12, 2021 That makes sense! I did previously change up my gig a lot, and it was promotable up until then. 1 Link to comment Share on other sites More sharing options...
waleednasir1 Posted April 25, 2021 Share Posted April 25, 2021 Last month they did this exact thing to me (and many other sellers). After 45 days or so everything was back to normal. Apparently, fiverr is rotating profiles instead of rotating particular gigs. To give exposure to other sellers, they push all your gigs to the last page and remove the option to promote the gigs. I still don’t get why they do this to all the gigs at once. I think they are testing something… :man_shrugging:I think you’re somewhat right. My gigs are back on first page after exact 90 days. 2 Link to comment Share on other sites More sharing options...
susanboltan Posted April 25, 2021 Share Posted April 25, 2021 no refunds, no bad reviews, and no complaints but my gigs and my rating is 4.8. I cant find the answer, why my gig not allow to promote. i did contact with customer support but it is useless as allows general and causal reply 3 Link to comment Share on other sites More sharing options...
joelbooks Posted April 28, 2021 Share Posted April 28, 2021 I wanted to give an update on this situation to the community.After (exactly) 30 days the problem first appeared the situation finally gets better.Two days ago I received a notification that my gigs are promotable (once again).Today, one of my main gig’s visibility on the site improved a lot, like magic.I didn’t do anything with my gigs, so I have no clue what have been changed. I contacted the support at the beginning of the month, but they couldn’t help.I hope my story will help you!gig performance2219×526 58 KB 6 Link to comment Share on other sites More sharing options...
mclabzsolutions Posted April 28, 2021 Share Posted April 28, 2021 I wanted to give an update on this situation to the community.After (exactly) 30 days the problem first appeared the situation finally gets better.Two days ago I received a notification that my gigs are promotable (once again).Today, one of my main gig’s visibility on the site improved a lot, like magic.I didn’t do anything with my gigs, so I have no clue what have been changed. I contacted the support at the beginning of the month, but they couldn’t help.I hope my story will help you!gig performance2219×526 58 KBLucky you since beginning of April my gigs are also going downwards. Hardly getting messages from from new clients running with my old clients now. not sure what kind of update Fiverr doing but its kind of hard 😅 hope everything will be ok soon 3 Link to comment Share on other sites More sharing options...
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