Why I am not able to send "Time Extend Request" to my Client?

[samia_mansha]

I’m trying to send the “Time Extend Request” to my Client but when I open the Resolution Center there is no option showing here to send the time extend request. What should I do now? Please suggest.

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[barrisam]

Click ‘Modify the Order’

[samia_mansha]

Click ‘Modify the Order’

I tried to modify the order but still there’s no option to send the extend time. Please see the attached file.

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[barrisam]

Is the delivery time up? or expired?

[samia_mansha]

Is the delivery time up? or expired?

Yup, the delivery time up. That’s why i want to send time extend request.

[barrisam]

I think that’s the reason you can’t find it. You should have sent the request before the delievery time was up

[samia_mansha]

I think that’s the reason you can’t find it. You should have sent the request before the delievery time was up

I was not aware of this issue before. Anyway, Thanks @barrisam for your time 🙂

[ze_blender3d]

I was not aware of this issue before. Anyway, Thanks @barrisam for your time 🙂

Once the order is late, you can’t extend the deadline. The buyer is free to cancel the order once the order is overdue.