Jump to content

Rapid Response From CS. KUDOS!


Recommended Posts

We always hear the horror stories of Fiverr not answering in a timely manner. Some as never, some as in a few days, maybe a couple of days. With the pandemic, it was up to 10 days for a response, which hurt many sellers in the end, I am sure.

However, KUDOS and BRAVO to Fiverr CS this evening. I had another client who ordered my gig, requesting I do some academic work. This, in spite of my saying on my gig, I do not offer this service. I wrote to Fiverr about 30 minutes ago, and about 10 minutes ago, I get a message that Fiverr canceled the order.

I am not a TRS, so that’s not it! CS was just on top of it today! AWESOME JOB!

Link to comment
Share on other sites

Like you I’ve only ever had a positive experience of customer support.

Call me a cynic, but those who moan in the forum about poor service, tend to struggle with communication - writing very long posts in bad English.

Even after reading such posts you’re left wondering what they’re trying to say.

I’ve said it many times, while I applaud opportunities for all, you’ve got to be able to communicate well in order to be successful on Fiverr.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...