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How to be more effective in getting orders in the future?


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4.5 divided by 5 = .9 = 90%

4.4 divided by 5 = .88 = 88%

You have a 4.4 star rating out of 5 possible stars, which means you have an 88% rating.

I recommend focusing on doing exemplary work instead of a metric.  If you do great work, over time your rating will likely rise. 


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