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My customers do not place the order themselves


boomi_art

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Posted

Hi, I am an illustrator and I have a problem with my character design gig.
In the description I have written the extras that you can add when you make the order, like extra character, background, commercial use…

The problem is that all the clients write me asking for a character with background, or that they need the commercial use, two characters… nothing out of the extras that I already have.

In the end I have to send them the order. I don’t mind spending the time to write them and explain the price. But I find it strange that nobody makes the order by themselves, having the prices written and being able to add the extras by clicking on “Continue”.

I was wondering if it’s my problem, if it’s not clear on my gig or if it happens to you guys too.
My native language is not English and maybe I have not explained it well in the gig.

Does anyone have any advice?

Thank you very much!

Posted

I think. You should check your gig, Go to another browser or in the incognito mode from the same browser and check your gig on Fiverr. Thanks

What you have answered here has nothing at all to do with what they were asking.

GG

Posted

What you have answered here has nothing at all to do with what they were asking.

GG

Thanks GG. Maybe I’m wrong. I told to check on her own gig if those extras she offered visible to the buyers they asked

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