mateusbl Posted March 6, 2021 Share Posted March 6, 2021 based in their opinion just one cancelling won’t affect you so badly.It depends.Honestly, in my case, there was a bug with the Fiverr payment system. I ended up canceling 20-30 orders in a 2-month span. Yet somehow I had cancellations popping up because people were canceling left and right since their payments were not going through, and they most likely did chargebacks or went to customer support. At one point I had 130 cancellations within 2 months, yet I didn’t lose any level. So clearly those were not taken into account, but the truth is that I never got back on track until the 2 months passed and I had less cancellations.So as far as I know, everything can be a factor. The sales volume too.By the way, I think I know why you were pushed.You have 14 reviews for the past 2 months, and one of them is a 1-star review. So… that 1-star is definitely why they pushed you back. It’s one thing to have 400-500 reviews a month and a 1-star review, and then there’s another to have 15-20 reviews and one of them to be a 1-star review.Unless you have a large influx of orders to counterract that bad review, you may have to wait 2 months or so for it to not be so important.What you said have reason, this 1 star review is refered to the cancelation that the CS removed (the cs don’t remove reviews). I think you are right about this 1 star review (even that wasn’t my fault)…My gig was moved in the same day that i received this cancelation… so i still thinking that the reason could be this cancelation… even though that the CS said the opposite… is really confuseBut is complicated because just 50%-60% percent of the buyers make reviews… so i suposed that if i got more reviews and after 60 days the things become to normal.Thank you again to take your time to give your feedback based on your knowledge… i really appreciated. 6 Link to comment Share on other sites More sharing options...
grafico Posted March 11, 2021 Share Posted March 11, 2021 hi all… I’m a no level seller. but I have no idea about promoted gigs. How can I promote my gigs like this. I’m willing to spent bucks also…Please tell me if it’s possible.@mateusbl @uk1000 @vistagrafixguru @syedarslan619 @irfanpro @zahiddesigns @theratypist @himeldhaka7 @nikitakakade24 @shiv_graphix 6 Link to comment Share on other sites More sharing options...
genuineguidance Posted March 11, 2021 Share Posted March 11, 2021 hi all… I’m a no level seller. but I have no idea about promoted gigs. How can I promote my gigs like this. I’m willing to spent bucks also…Please tell me if it’s possible.@mateusbl @uk1000 @vistagrafixguru @syedarslan619 @irfanpro @zahiddesigns @theratypist @himeldhaka7 @nikitakakade24 @shiv_graphixYou cannot promote your Gigs unless your Gigs qualify. You will see on your Dashboard a link to promote your Gigs when your Gigs qualify for this.GG 4 Link to comment Share on other sites More sharing options...
grafico Posted March 11, 2021 Share Posted March 11, 2021 Thanks for the valuable information maa’m 4 Link to comment Share on other sites More sharing options...
uk1000 Posted March 11, 2021 Share Posted March 11, 2021 Thanks for the valuable information maa’mUnless they change the rules you won’t be able to promote gigs while you’re still an unleveled seller. The help says (amongst other requirements) that you need to be level 1 or above and have a gig with at least 20 reviews. 4 Link to comment Share on other sites More sharing options...
grafico Posted March 11, 2021 Share Posted March 11, 2021 Unless they change the rules you won’t be able to promote gigs while you’re still an unleveled seller. The help says (amongst other requirements) that you need to be level 1 or above and have a gig with at least 20 reviews.thanks for your reply sir. I’ve checked about it in fiverr pages. 3 Link to comment Share on other sites More sharing options...
principalmike Posted March 11, 2021 Share Posted March 11, 2021 I’m facing all of these same issues since 15th February. Sales have completely tanked. 6 Link to comment Share on other sites More sharing options...
ageuroconsultin Posted March 11, 2021 Share Posted March 11, 2021 Same situation here! I cannot promote my gig (even if I have 217 positive reviews between 4.9/5 of rating) because I am not qualified. I received no cancellations during the last 5 months 3 Link to comment Share on other sites More sharing options...
vistagrafixguru Posted March 11, 2021 Share Posted March 11, 2021 Let us know if anyone’s gig is back on track again 4 Link to comment Share on other sites More sharing options...
stormkevin Posted March 15, 2021 Share Posted March 15, 2021 I am facing these exact same issues. Level two seller and nothing but 5 stars, and suddenly my gig disappeared to rock bottom for no reason, unpromotable and no new customers coming in.I would LOVE to hear if anyone has had a detailed answer, as I only get standard texts back from customer support. My profile is showing MANY technical quirks, messages unread, new massage appears but when I click it, nothing there, SEVEREAL conversations with people all stopping simultaneously and no more replies after, and worst of all; customers not seeing deliveries and being autocompleted.I really want help but it seems we’re not being heard. 6 Link to comment Share on other sites More sharing options...
nahidhasan_rony Posted March 15, 2021 Share Posted March 15, 2021 I am facing the same problem. I do not understand 3 Link to comment Share on other sites More sharing options...
ageuroconsultin Posted March 15, 2021 Share Posted March 15, 2021 I am facing these exact same issues. Level two seller and nothing but 5 stars, and suddenly my gig disappeared to rock bottom for no reason, unpromotable and no new customers coming in.I would LOVE to hear if anyone has had a detailed answer, as I only get standard texts back from customer support. My profile is showing MANY technical quirks, messages unread, new massage appears but when I click it, nothing there, SEVEREAL conversations with people all stopping simultaneously and no more replies after, and worst of all; customers not seeing deliveries and being autocompleted.I really want help but it seems we’re not being heard.Exact situation here! They should resolve this issue or we risk a collision with our careers… 3 Link to comment Share on other sites More sharing options...
principalmike Posted March 15, 2021 Share Posted March 15, 2021 I reached out to Customer Service, but they were of no help. Generic response which told me nothing. 4 Link to comment Share on other sites More sharing options...
zahiddesigns Posted March 20, 2021 Share Posted March 20, 2021 I am facing this issue from 17 January to now. All of my gigs at last pages. I tried every method to rank gigs again but …Does anybody find any solution or any person whose issue is resolved?@uk1000 @donnovan86 @mateusbl @jawedali583 @theratypist @nikitakakade24 3 Link to comment Share on other sites More sharing options...
stormkevin Posted March 21, 2021 Share Posted March 21, 2021 I am facing this issue from 17 January to now. All of my gigs at last pages. I tried every method to rank gigs again but …Does anybody find any solution or any person whose issue is resolved?@uk1000 @donnovan86 @mateusbl @jawedali583 @theratypist @nikitakakade24I have the same issue, we are all struggling. 4 Link to comment Share on other sites More sharing options...
nikitakakade24 Posted March 21, 2021 Share Posted March 21, 2021 I am facing this issue from 17 January to now. All of my gigs at last pages. I tried every method to rank gigs again but …Does anybody find any solution or any person whose issue is resolved?@uk1000 @donnovan86 @mateusbl @jawedali583 @theratypist @nikitakakade24Yes. Haven’t seen any changes 3 Link to comment Share on other sites More sharing options...
alliemadison12 Posted March 22, 2021 Share Posted March 22, 2021 I experienced this same issue. After selling here since 2012 and maintaining excellent reviews, my gigs have maintained high visibility. However, after trying the “promoted gigs” feature and randomly having it suspended despite absolutely 0 issues with clients, I’ve fallen to the absolute last page in all categories. This is a very serious bug. Anyone who is experiencing this should report it to customer support and keep messaging them until you get an actual response. 11 1 Link to comment Share on other sites More sharing options...
stormkevin Posted March 23, 2021 Share Posted March 23, 2021 I experienced this same issue. After selling here since 2012 and maintaining excellent reviews, my gigs have maintained high visibility. However, after trying the “promoted gigs” feature and randomly having it suspended despite absolutely 0 issues with clients, I’ve fallen to the absolute last page in all categories. This is a very serious bug. Anyone who is experiencing this should report it to customer support and keep messaging them until you get an actual response.i have done this literally every day one month. The checked everything. It has to do with new algorithms. There is a great thread here on the forum about “fiverr 3.0” read up in there! 3 Link to comment Share on other sites More sharing options...
monirthuin Posted March 24, 2021 Share Posted March 24, 2021 I have same problem last week no order and impression down. How I will get better? 5 Link to comment Share on other sites More sharing options...
designerguysl Posted April 7, 2021 Share Posted April 7, 2021 Hii, I am facing same issue, it started from the start of feb month, and still its same, its frustrating now…Hello! were you able to solve the issue? 3 Link to comment Share on other sites More sharing options...
syedarslan619 Posted April 10, 2021 Share Posted April 10, 2021 I have same problem last week no order and impression down. How I will get better?This is not in our control we can just wait, after 2 months you will get back on search. 6 Link to comment Share on other sites More sharing options...
onyourservice1 Posted April 10, 2021 Share Posted April 10, 2021 I am facing this issue for more then 2 months 7 Link to comment Share on other sites More sharing options...
designerguysl Posted April 11, 2021 Share Posted April 11, 2021 any solution ??? Please let us know 6 Link to comment Share on other sites More sharing options...
haseebilyas890 Posted April 18, 2021 Share Posted April 18, 2021 Its been 2 months now but no improvement the gigs still on the last page 4 Link to comment Share on other sites More sharing options...
haseebilyas890 Posted April 18, 2021 Share Posted April 18, 2021 Please if anyone had this same issue and now restored let us know so we can hope that our will be restored also Thanks 6 Link to comment Share on other sites More sharing options...
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