mvrphotodesign Posted January 13, 2021 Share Posted January 13, 2021 I’ve been developing a brand identity for a buyer for quite some time now. He really likes it, but asked for 3 adjustments/revisions, which is fine. Until a week ago.He asked for a 4th revision, but the revision had no instructions, just: I will contact you again with new comments. I’m still waiting for the comments.In the meantime, I’ve found out he’s already using my branding files from earlier revisions. Even though the order isn’t completed yet/I haven’t received any transaction yet.He doesn’t seem like a bad buyer though. I’m sure he’s just a little impatient/enthusiastic. He has great reviews from other sellers. I’m not quite sure what to do now… I already sent him a reminder to send me the feedback.Either way, I’m not okay with him already using the files and I don’t really know how to communicate this properly to him. 3 Link to comment Share on other sites More sharing options...
mafruha_sharmin Posted January 13, 2021 Share Posted January 13, 2021 you can contact with fiverr help center… 1 Link to comment Share on other sites More sharing options...
mvrphotodesign Posted January 13, 2021 Author Share Posted January 13, 2021 Okay… I’ve just been digging a little bit more. Just found out he’s been continuing his order with another seller. That’s not okay, that hurts 😦 I put in a lot of time and effort into his brand identity and I’m starting to think he’s going to betray me. Link to comment Share on other sites More sharing options...
designdunia Posted January 13, 2021 Share Posted January 13, 2021 Just wait. If buyer doesn’t take any revision, order will complete within next 3 days. Link to comment Share on other sites More sharing options...
mvrphotodesign Posted January 13, 2021 Author Share Posted January 13, 2021 Just wait. If buyer doesn’t take any revision, order will complete within next 3 days.No, that’s the problem. He did take the revision. But he gave me no instructions/feedback with it, so I can’t continue the order. Link to comment Share on other sites More sharing options...
designdunia Posted January 13, 2021 Share Posted January 13, 2021 No, that’s the problem. He did take the revision. But he gave me no instructions/feedback with it, so I can’t continue the order.No worries, still your order will auto complete within next 3 days if the buyer doesn’t take revision. The 3 days calculate from every start of revision time. Link to comment Share on other sites More sharing options...
design_visionar Posted January 13, 2021 Share Posted January 13, 2021 I have a same problem . Link to comment Share on other sites More sharing options...
mvrphotodesign Posted January 13, 2021 Author Share Posted January 13, 2021 I have a same problem .I just decided to open up a support ticket for my problem. What kind of problem do you have? Someone using your work before completing the order, or not giving revision instructions? Or perhaps both. Link to comment Share on other sites More sharing options...
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