razu55 Posted January 12, 2021 Share Posted January 12, 2021 I always try to reply within 1 hour…But My response time 6 / 7 hours+ in my account.And Till yesterday my response rate was 100% but this morning it suddenly dropped to 75%.Why? 😦 2 Link to comment Share on other sites More sharing options...
surajrenuka Posted January 12, 2021 Share Posted January 12, 2021 Check SPAM, you may have few messages there that you never noticed and unanswered ! 1 Link to comment Share on other sites More sharing options...
mehedi_shawon Posted January 12, 2021 Share Posted January 12, 2021 Sometimes many sms are in the spam box.try to check daily the box. Don’t worry about it, it will be increase when you reply on time next Link to comment Share on other sites More sharing options...
razu55 Posted January 12, 2021 Author Share Posted January 12, 2021 I contacted with CS … and they fixed my problem. ❤️ Link to comment Share on other sites More sharing options...
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