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OH DEAR! late delivery message on orders page. Why?


misscrystal

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The worst thing is when there is an “unread” message, remains at “1”… even though you have replied to every single text. That is a direct discount to the responsive rate 😂

I submitted a ticket for that one as well and the CS assured me that nothing is wrong.

“unread” message, remains at “1”

Usually this is in spam or from banned buyers/sellers and yes system is not calculating them in statistics.

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“unread” message, remains at “1”

Usually this is in spam or from banned buyers/sellers and yes system is not calculating them in statistics.

The CS told me that there is no unread messages… and said she will “refresh” their web cache and ask me to recheck the following day. She also assured me that the CS ticket can be used to support my case… if my responsive rate drops.

I guess I am lucky to have met help CS rep. so far.

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Official response from Fiverr CS:

Hi Elliott,

------- here, I will assist you today.

I checked this for you and your On-time delivery rate is 100%, this is a reminder that a system sends in case any of your orders is close to the delivery date.

I hope this helps. Best regards.

I checked this for you and your On-time delivery rate is 100%, this is a reminder that a system sends in case any of your orders is close to the delivery date.

Ahahah, what a load of BS. It’s a bug. I don’t have it, and it 100% does not appear just because you have orders close to the delivery date. I don’t get why they have to lie instead of admitting to screwing up.

Misleading_CS_count++.

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One of fiverr’s error pages says “oh s***!…” if I’m not mistaken. Or something equally inappropriate. So “oh dear” is a step-up.

I have this thing and all the orders I’ve delivered in 2021 were at least 2 days early. The lengths this site goes to make its users paranoid are truly impressive.

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One of fiverr’s error pages says “oh s***!…” if I’m not mistaken. Or something equally inappropriate. So “oh dear” is a step-up.

I have this thing and all the orders I’ve delivered in 2021 were at least 2 days early. The lengths this site goes to make its users paranoid are truly impressive.

Just like the “LATE” letters that mean jacksh*t on orders under revision. I swear to god they do it on purpose.

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Just like the “LATE” letters that mean jacksh*t on orders under revision. I swear to god they do it on purpose.

Just like the “LATE” letters that mean jacksh*t on orders under revision. I swear to god they do it on purpose.

Yes, it’s ridiculous. Just like showing the timer when the timer is totally irrelevant (just to stimulate us in delivery as fast as possible).Fiverr promotes unhealthy work habits, scaring sellers with their stupid statistics.

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Just like the “LATE” letters that mean jacksh*t on orders under revision. I swear to god they do it on purpose.

Yes, it’s ridiculous. Just like showing the timer when the timer is totally irrelevant (just to stimulate us in delivery as fast as possible).Fiverr promotes unhealthy work habits, scaring sellers with their stupid statistics.

I mean, the timer is not irrelevant until you deliver. If you set an order with a delivery time of, say 3 days, it makes sense to have a countdown to know exactly how much time you have to deliver. And you can’t have an order without a strict delivery date on Fiverr, so the timer is totally relevant imo. I don’t feel any pressure when the timer is ticking, and I don’t feel like it’s rushing me to deliver as fast as possible. I get to set the timer, since I get to decide the delivery time. I like to know exactly how much time I have to deliver, to the second, and I feel free to deliver whenever I want, to the second.

If you could have an order open without a strict delivery date, then yeah, it would be irrelevant, but that’s not the case.

The problem is when it is a lie, though. Revisions have no fixed time to deliver. Once a delivery has been made, the timer should disappear, since it becomes meaningless.

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I mean, the timer is not irrelevant until you deliver. If you set an order with a delivery time of, say 3 days, it makes sense to have a countdown to know exactly how much time you have to deliver. And you can’t have an order without a strict delivery date on Fiverr, so the timer is totally relevant imo. I don’t feel any pressure when the timer is ticking, and I don’t feel like it’s rushing me to deliver as fast as possible. I get to set the timer, since I get to decide the delivery time. I like to know exactly how much time I have to deliver, to the second, and I feel free to deliver whenever I want, to the second.

If you could have an order open without a strict delivery date, then yeah, it would be irrelevant, but that’s not the case.

The problem is when it is a lie, though. Revisions have no fixed time to deliver. Once a delivery has been made, the timer should disappear, since it becomes meaningless.

I mean, the timer is not irrelevant until you deliver. If you set an order with a delivery time of, say 3 days, it makes sense to have a countdown to know exactly how much time you have to deliver. And you can’t have an order without a strict delivery date on Fiverr, so the timer is totally relevant imo. I don’t feel any pressure when the timer is ticking, and I don’t feel like it’s rushing me to deliver as fast as possible. I get to set the timer, since I get to decide the delivery time. I like to know exactly how much time I have to deliver, to the second, and I feel free to deliver whenever I want, to the second.

The problem is when it is a lie, though. Revisions have no fixed time to deliver. Once a delivery has been made, the timer should disappear, since it becomes meaningless.

Correct, I meant to say when the initial delivery is done and you’re in the revision phase. That’s when the timer becomes irrelevant.

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I mean, the timer is not irrelevant until you deliver. If you set an order with a delivery time of, say 3 days, it makes sense to have a countdown to know exactly how much time you have to deliver. And you can’t have an order without a strict delivery date on Fiverr, so the timer is totally relevant imo. I don’t feel any pressure when the timer is ticking, and I don’t feel like it’s rushing me to deliver as fast as possible. I get to set the timer, since I get to decide the delivery time. I like to know exactly how much time I have to deliver, to the second, and I feel free to deliver whenever I want, to the second.

The problem is when it is a lie, though. Revisions have no fixed time to deliver. Once a delivery has been made, the timer should disappear, since it becomes meaningless.

Correct, I meant to say when the initial delivery is done and you’re in the revision phase. That’s when the timer becomes irrelevant.

Ah, yeah. I never get to see the timer after delivery though, since I make it a point to deliver when the time is running out. I promise 3 days, I deliver in 3 days, even if I get it done in one. If the client wanted it faster, he could have paid me more, and I ain’t getting them that extra value for free, even if I can. It wouldn’t be fair for the clients that do pay the extra for faster delivery.

So for me the timer when on revision always shows “LATE”, never an actual time.

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Ah, yeah. I never get to see the timer after delivery though, since I make it a point to deliver when the time is running out. I promise 3 days, I deliver in 3 days, even if I get it done in one. If the client wanted it faster, he could have paid me more, and I ain’t getting them that extra value for free, even if I can. It wouldn’t be fair for the clients that do pay the extra for faster delivery.

So for me the timer when on revision always shows “LATE”, never an actual time.

Ah, yeah. I never get to see the timer after delivery though, since I make it a point to deliver when the time is running out. I promise 3 days, I deliver in 3 days, even if I get it done in one. So for me the timer when on revision always shows “LATE”, never an actual time.

Why would you wait for the 3rd day on purpose? Maybe your clients would appreciate an unexpected quicker delivery. As long as clients don’t come to expect faster deliveries, I don’t see any purpose in postponing the delivery if the work is done.

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