codeteamriva Posted January 7, 2021 Share Posted January 7, 2021 Literally no link anywhere.A support ticket that I had created previously when there was a link… is completely erased.HOW DO YOU ACTUALLY GET SUPPORT? THIS IS RIDICULOUS. Link to comment Share on other sites More sharing options...
franklegacy Posted January 7, 2021 Share Posted January 7, 2021 Would you like to check on requests you have sent or create a new one? Link to comment Share on other sites More sharing options...
codeteamriva Posted January 7, 2021 Author Share Posted January 7, 2021 Would you like to check on requests you have sent or create a new one?The request I initially filed is completely deleted. The link that used to be at the top of the support page is completely gone. I need them to respond to the original claim, explain why they deleted all of the information and refund my money.This is ridiculous. Link to comment Share on other sites More sharing options...
franklegacy Posted January 7, 2021 Share Posted January 7, 2021 Were you the buyer or the seller? Link to comment Share on other sites More sharing options...
codeteamriva Posted January 7, 2021 Author Share Posted January 7, 2021 Were you the buyer or the seller?I was the buyer. I had a support ticket filed… documentation AND screenshots uploaded and they deleted the WHOLE thing. Link to comment Share on other sites More sharing options...
franklegacy Posted January 7, 2021 Share Posted January 7, 2021 Try this and see if there are any requests https://fiverr.zendesk.com/hc/en-us/requests Link to comment Share on other sites More sharing options...
codeteamriva Posted January 7, 2021 Author Share Posted January 7, 2021 Try this and see if there are any requests https://fiverr.zendesk.com/hc/en-us/requestsAll original request/files are still gone. I managed to find a way to create a ticket by going through selecting items; albeit unrelated to the issue itself. I was still able to send a message/ticket. I did screen capture this one again however, should they delete everything again.I called my bank and they have advised me refile and also to contact Attorney General’s office. I will be doing both and filing with any other agency I can find. I’m livid. Link to comment Share on other sites More sharing options...
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© Fiverr International Ltd. 2023
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