akashdas1 Posted January 5, 2021 Share Posted January 5, 2021 I am a new freelancer. I took a order from a client. First I thought, I can solve the issue. But I could not. I try best, but I can’t solve it.What should I do now? Link to comment Share on other sites More sharing options...
sabarahemu Posted January 5, 2021 Share Posted January 5, 2021 Welcome to our Fiverr forum. Thanks Link to comment Share on other sites More sharing options...
saifal_gala Posted January 5, 2021 Share Posted January 5, 2021 what’s your problem? Link to comment Share on other sites More sharing options...
wp_pro4u Posted January 5, 2021 Share Posted January 5, 2021 Welcome to the Fiverr Forum Link to comment Share on other sites More sharing options...
akashdas1 Posted January 5, 2021 Author Share Posted January 5, 2021 what’s your problem?First I thought It will be easy but it is not easy for me.WordPress plugin issue. I can’t solve this. Link to comment Share on other sites More sharing options...
donnovan86 Posted January 5, 2021 Share Posted January 5, 2021 First I thought It will be easy but it is not easy for me.WordPress plugin issue. I can’t solve this.Refund the order to your client Link to comment Share on other sites More sharing options...
toplegalservice Posted January 5, 2021 Share Posted January 5, 2021 If you can do it! Even late but do it. If you can’t you must refundMy opinion is: the satisfaction of the buyer first. If they want this work done even late do it! Link to comment Share on other sites More sharing options...
donnovan86 Posted January 5, 2021 Share Posted January 5, 2021 If you can do it! Even late but do it. If you can’t you must refundMy opinion is: the satisfaction of the buyer first. If they want this work done even late do it!He clearly said he can’t do it. Link to comment Share on other sites More sharing options...
affinity_studio Posted January 5, 2021 Share Posted January 5, 2021 In my opinion, the best course of action would be to apologies to the client, perhaps even explain the issue you werent able to solve and refund/cancel the order. It may not feel great but atleast you gave it a go and you know where you need to impove or what you need to learn in order to complete this type of order going forwards.Its not a mistake if you learn something! Link to comment Share on other sites More sharing options...
krheate Posted January 5, 2021 Share Posted January 5, 2021 I would suggest cancelling your order! Link to comment Share on other sites More sharing options...
toplegalservice Posted January 5, 2021 Share Posted January 5, 2021 He clearly said he can’t do it.Sure but the title is an open statement.He say it is not easy and “can’t solve”, maybe he can’t solve “in time” Link to comment Share on other sites More sharing options...
donnovan86 Posted January 5, 2021 Share Posted January 5, 2021 Sure but the title is an open statement.He say it is not easy and “can’t solve”, maybe he can’t solve “in time”Sure but the title is an open statement.He say it is not easy and “can’t solve”, maybe he can’t solve “in time”Look at what he said in one of the replies.First I thought It will be easy but it is not easy for me.WordPress plugin issue. I can’t solve this.Clearly he can’t do it, so a refund is the only option. Link to comment Share on other sites More sharing options...
krheate Posted January 5, 2021 Share Posted January 5, 2021 Sure but the title is an open statement.He say it is not easy and “can’t solve”, maybe he can’t solve “in time”Look at what he said in one of the replies.First I thought It will be easy but it is not easy for me.WordPress plugin issue. I can’t solve this.Clearly he can’t do it, so a refund is the only option.Clearly he can’t do it, so a refund is the only option.Yep! The only option as of now, since he can’t complete the order, would be to cancel it! Link to comment Share on other sites More sharing options...
toplegalservice Posted January 5, 2021 Share Posted January 5, 2021 Sure but the title is an open statement.He say it is not easy and “can’t solve”, maybe he can’t solve “in time”Look at what he said in one of the replies.First I thought It will be easy but it is not easy for me.WordPress plugin issue. I can’t solve this.Clearly he can’t do it, so a refund is the only option.Well, if you can’t do it even with more time you must refund Link to comment Share on other sites More sharing options...
mehedi_shawon Posted January 6, 2021 Share Posted January 6, 2021 First of all extend delivery time.If It’s not possible then do it on reversion. Then u try to your best for the complete this job Link to comment Share on other sites More sharing options...
akashdas1 Posted January 6, 2021 Author Share Posted January 6, 2021 In my opinion, the best course of action would be to apologies to the client, perhaps even explain the issue you werent able to solve and refund/cancel the order. It may not feel great but atleast you gave it a go and you know where you need to impove or what you need to learn in order to complete this type of order going forwards.Its not a mistake if you learn something!There is a good newsI talk to my client. He gave me 2 days more. And I did it 1 day.Thanks all of you for your good suggestion. Link to comment Share on other sites More sharing options...
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