codestands Posted January 4, 2021 Share Posted January 4, 2021 I am a web developer and sometimes I make E-mail templates for my clients. But recently I have seen that Fiverr is not allowed to write an email word. So how can I ask for email or contact information from clients? 5 Link to comment Share on other sites More sharing options...
mattboa Posted January 4, 2021 Share Posted January 4, 2021 The ToS say you can send/can be sent contact information if it is necessary for the job and not to leave the platform, like in your case.I’ve never done it myself so I don’t know how to precisely help you, but here it says you have to do it within the order page and not in the chat. Fiverr.com Fiverr's Terms of ServiceOne marketplace, millions of professional services. Browse. Buy. Done. 5 Link to comment Share on other sites More sharing options...
haas_ib Posted January 4, 2021 Share Posted January 4, 2021 In short, If email is needed for the order purpose, then it should be within order page… 3 Link to comment Share on other sites More sharing options...
codestands Posted January 4, 2021 Author Share Posted January 4, 2021 In short, If email is needed for the order purpose, then it should be within order page…Ok but if any cause my client forget about to send me email address then What i will do ?? 2 Link to comment Share on other sites More sharing options...
mattboa Posted January 4, 2021 Share Posted January 4, 2021 Ok but if any cause my client forget about to send me email address then What i will do ??Ask them within the order page messages at this point. 3 Link to comment Share on other sites More sharing options...
haas_ib Posted January 4, 2021 Share Posted January 4, 2021 Ok but if any cause my client forget about to send me email address then What i will do ??Along with @mattboa’s suggestion, you can ask the email info as an order requirement. So that buyer can’t order without giving the info… 4 Link to comment Share on other sites More sharing options...
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