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Can I ask email address or contact information to the buyer to complete my job


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The ToS say you can send/can be sent contact information if it is necessary for the job and not to leave the platform, like in your case.
I’ve never done it myself so I don’t know how to precisely help you, but here it says you have to do it within the order page and not in the chat.

favicon-32x32.png.38a5994a07ba4f0ca0463ab059264617.png Fiverr.com

Fiverr's Terms of Service

One marketplace, millions of professional services. Browse. Buy. Done.

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