nimeshra Posted January 1, 2021 Share Posted January 1, 2021 Today I have received custom offer for my gig by email. but my account was disable before last 2week.I need to know is my account available?how I inform to him about my account disability?.If there have any method to contact CS after disable the account? 8 Link to comment Share on other sites More sharing options...
uk1000 Posted January 1, 2021 Share Posted January 1, 2021 Today I have received custom offer for my gig by email. but my account was disable before last 2week.I need to know is my account available?how I inform to him about my account disability?.If there have any method to contact CS after disable the account?If there have any method to contact CS after disable the account?They can be contacted at support@fiverr.comToday I have received custom offer for my gig by email. but my account was disable before last 2week.I need to know is my account available?The Fiverr profile page with your username says “This page is no longer available.” so I assume the account is still disabled.how I inform to him about my account disability?.You can’t if you can’t log in. 2 Link to comment Share on other sites More sharing options...
nimeshra Posted January 1, 2021 Author Share Posted January 1, 2021 If there have any method to contact CS after disable the account?They can be contacted at support@fiverr.comToday I have received custom offer for my gig by email. but my account was disable before last 2week.I need to know is my account available?The Fiverr profile page with your username says “This page is no longer available.” so I assume the account is still disabled.how I inform to him about my account disability?.You can’t if you can’t log in.Thanks uk1000!But how is that customer send me offer? 1 Link to comment Share on other sites More sharing options...
uk1000 Posted January 1, 2021 Share Posted January 1, 2021 Thanks uk1000!But how is that customer send me offer?I don’t know. Maybe he still had your link available (gig link/profile link or in the inbox) eg. due to caching - maybe he hadn’t reloaded a page or a server hadn’t reloaded it since your account was disabled. Or maybe it let him respond to a buyer request offer you sent even though the account had since been disabled. I assume it was a custom offer request rather than an offer (an offer would be something a seller sends to a buyer). 2 Link to comment Share on other sites More sharing options...
shuvo14500 Posted January 1, 2021 Share Posted January 1, 2021 I don’t know. Maybe he still had your link available (gig link/profile link or in the inbox) eg. due to caching - maybe he hadn’t reloaded a page or a server hadn’t reloaded it since your account was disabled. Or maybe it let him respond to a buyer request offer you sent even though the account had since been disabled. I assume it was a custom offer request rather than an offer (an offer would be something a seller sends to a buyer).I think so and maybe it has happened. May I know why your ID has been disabled ? 1 Link to comment Share on other sites More sharing options...
nimeshra Posted January 1, 2021 Author Share Posted January 1, 2021 I don’t know. Maybe he still had your link available (gig link/profile link or in the inbox) eg. due to caching - maybe he hadn’t reloaded a page or a server hadn’t reloaded it since your account was disabled. Or maybe it let him respond to a buyer request offer you sent even though the account had since been disabled. I assume it was a custom offer request rather than an offer (an offer would be something a seller sends to a buyer).Thank you uk100 for information! 1 Link to comment Share on other sites More sharing options...
nimeshra Posted January 1, 2021 Author Share Posted January 1, 2021 I think so and maybe it has happened. May I know why your ID has been disabled ?Due to TOS. but initially my gig was approved. after CS support due to gig issue they disable the account 1 Link to comment Share on other sites More sharing options...
shuvo14500 Posted January 1, 2021 Share Posted January 1, 2021 Due to TOS. but initially my gig was approved. after CS support due to gig issue they disable the accountDid they mention any reason? 1 Link to comment Share on other sites More sharing options...
humanissocial Posted January 1, 2021 Share Posted January 1, 2021 There wouldn’t be a point to disabling your account if they would just re-enable it again. 1 Link to comment Share on other sites More sharing options...
nimeshra Posted January 1, 2021 Author Share Posted January 1, 2021 Did they mention any reason?The reason is violate TOS 1 Link to comment Share on other sites More sharing options...
nimeshra Posted January 1, 2021 Author Share Posted January 1, 2021 There wouldn’t be a point to disabling your account if they would just re-enable it again.CS said that is the last decision and I cannot get back my account 😔 2 Link to comment Share on other sites More sharing options...
shuvo14500 Posted January 1, 2021 Share Posted January 1, 2021 CS said that is the last decision and I cannot get back my account 😔it is very bad news… 2 Link to comment Share on other sites More sharing options...
humanissocial Posted January 1, 2021 Share Posted January 1, 2021 CS said that is the last decision and I cannot get back my account 😔Exactly. As I said it would make no sense to disable you for breaking ToS if they would reinstate you. 2 Link to comment Share on other sites More sharing options...
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