aaronturner471 Posted December 28, 2020 Share Posted December 28, 2020 I have an issue where the seller advertised a certain level of work, the items created look like, well allot less than advertised, Ive asked to be cancelled 3 times, each time they reject the cancelation and submit another not as advertised logo…How do I get support to stop this abuse of canceling the cancel… 2 Link to comment Share on other sites More sharing options...
j6nyc6 Posted December 28, 2020 Share Posted December 28, 2020 Contact support directly and tell them the work advertised on the gig does not match your delivered order. Then tell them you would like to cancel in order to find a new seller who can deliver what is promised. 2 Link to comment Share on other sites More sharing options...
aaronturner471 Posted December 28, 2020 Author Share Posted December 28, 2020 Contact support directly and tell them the work advertised on the gig does not match your delivered order. Then tell them you would like to cancel in order to find a new seller who can deliver what is promised.I must be blind, I cant seem to find a driect link, could you help…Thanks Link to comment Share on other sites More sharing options...
ionelacioc Posted December 28, 2020 Share Posted December 28, 2020 I must be blind, I cant seem to find a driect link, could you help…Thanks Fiverr.com Fiverr Help and Education CenterOne marketplace, millions of professional services. Browse. Buy. Done. Here’s a link. You go over to the “buyers” section, and you can find everything you need there. 2 Link to comment Share on other sites More sharing options...
humanissocial Posted December 28, 2020 Share Posted December 28, 2020 I’m sorry this happened to you.Reporting it will create a record of the seller’s scamming and when Fiverr takes action against the seller this will help prevent him from scamming others. This helps make Fiverr a better place, so thank you!I am sure Fiverr customer service will refund you. They’re pretty good about combating deception. 2 Link to comment Share on other sites More sharing options...
lloydsolutions Posted December 28, 2020 Share Posted December 28, 2020 Check this out: https://www.fiverr.com/support/articles/360048873834-How-do-I-cancel-my-order-and-get-my-funds-back 1 Link to comment Share on other sites More sharing options...
misscrystal Posted December 29, 2020 Share Posted December 29, 2020 I’m wondering if the old rule that a buyer can’t cancel after receiving a delivered order due to not liking what he got is still in effect.Not particularly in this case, but in any case? 1 Link to comment Share on other sites More sharing options...
genuineguidance Posted December 29, 2020 Share Posted December 29, 2020 I’m wondering if the old rule that a buyer can’t cancel after receiving a delivered order due to not liking what he got is still in effect.Not particularly in this case, but in any case?If they are trying to cancel through Fiverr itself, no, they cannot cancel if they just didn’t like what they received. They can ask for revisions I suppose, but, cancelling because they just didn’t like it is not OK.Now, if they go to PayPal or their bank and reverse the charge, sure, they can cancel without any legitimate reason. That has happened to me. But, those people have also lost their Fiverr accounts. I am sure though, they have found a way to create a new one with a new card, email or phone #.GG 1 Link to comment Share on other sites More sharing options...
aaronturner471 Posted December 29, 2020 Author Share Posted December 29, 2020 If they are trying to cancel through Fiverr itself, no, they cannot cancel if they just didn’t like what they received. They can ask for revisions I suppose, but, cancelling because they just didn’t like it is not OK.Now, if they go to PayPal or their bank and reverse the charge, sure, they can cancel without any legitimate reason. That has happened to me. But, those people have also lost their Fiverr accounts. I am sure though, they have found a way to create a new one with a new card, email or phone #.GGThe issue for me was the work they advertised they could do and what I was receiving were no where close to the same. I gave three examples of what I was looking Iooking for and the text required to be in it, and I was getting totally different things. What I was receiving was no where close and I mean no where close to advertised work… Link to comment Share on other sites More sharing options...
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