vadrigaar Posted December 18, 2020 Share Posted December 18, 2020 Hello to whoever reads this. I’m writing this post asking someone to clear up for me how exactly the order timing works. Here’s the plot:I recieved an order, talked to the customer, accepted it, completed it, delivered it with 10-8 hours before the deadline to spare. The customer had some questions, we hashed it out and he left the order marinating for 3 days for auto-completion in case he had more questions or issues - mutually agreed decision (Some info - I have a Gmail app on my phone, phone bill was paid, I don’t live in an area where connection can take a nosedive). In about 1.5 days I recieve an email about the customer requesting a revision. I move to the order page, boom - the order is flagged as late on delivery. I re-checked when the message was sent onsite - the time was identical to when I recieved the email.Is this how it works now? Previous orders, when the buyer requested a revision, just continued ticking to the deadline from whatever point of time I delivered them. Was this changed? Or am I just missing something? I really need to know this because this screws with my stats. I may not take my gig as a serious source of income, but I don’t want to be known as “that late delivery guy” either. Link to comment Share on other sites More sharing options...
imagination7413 Posted December 18, 2020 Share Posted December 18, 2020 Welcome to the Fiverr forums.No worries. As long as the original order is delivered on time, revisions don’t actually make an order late. You should still try to deliver the revisions within a reasonable time period, but you can ignore the LATE on the order page. 2 Link to comment Share on other sites More sharing options...
vadrigaar Posted December 18, 2020 Author Share Posted December 18, 2020 Welcome to the Fiverr forums.No worries. As long as the original order is delivered on time, revisions don’t actually make an order late. You should still try to deliver the revisions within a reasonable time period, but you can ignore the LATE on the order page.Understood, good to know. Thank you for the reply. Link to comment Share on other sites More sharing options...
benedictrm Posted December 19, 2020 Share Posted December 19, 2020 Did you make the delivery using the formal Delivery Box/Form?It is easy to miss that and if you do, the system doesn’t really know you made a delivery. All works out ok if you have a good/happy client but if not…🙂 1 Link to comment Share on other sites More sharing options...
vadrigaar Posted December 19, 2020 Author Share Posted December 19, 2020 Did you make the delivery using the formal Delivery Box/Form?It is easy to miss that and if you do, the system doesn’t really know you made a delivery. All works out ok if you have a good/happy client but if not…🙂Of course I did. I’m not as involved as I could’ve been but not to that degree. Link to comment Share on other sites More sharing options...
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