iamsachmusic Posted December 15, 2020 Share Posted December 15, 2020 Screen Shot 2020-12-15 at 6.59.57 PM908×662 40.8 KBThe customer is a super good customer and we have worked on so many orders in past.It’s just a bug. The customer would never give me less than 5 stars ever and you can read the review too.Any suggestions? I would raise a concern to Fiverr Support soon but I am looking for any suggestions. 1 Link to comment Share on other sites More sharing options...
blavaro Posted December 15, 2020 Share Posted December 15, 2020 Happened to me once. I posted about it here, you may want to read it. This might have happened to some Sellers before. It’s never a good moment. Denial, anger, bargaining, depression and acceptance at the end. [screen_Unhappy] Good luck! 1 Link to comment Share on other sites More sharing options...
iamsachmusic Posted December 15, 2020 Author Share Posted December 15, 2020 Happened to me once. I posted about it here, you may want to read it. This might have happened to some Sellers before. It’s never a good moment. Denial, anger, bargaining, depression and acceptance at the end. [screen_Unhappy] Good luck!Just read it, so you contacted CS and they removed it. Should I contact them too? Because I am 100% sure that it’s done by a mistake or an error by Fiverr side. Link to comment Share on other sites More sharing options...
blavaro Posted December 15, 2020 Share Posted December 15, 2020 Just read it, so you contacted CS and they removed it. Should I contact them too? Because I am 100% sure that it’s done by a mistake or an error by Fiverr side.I have to say I had nothing to lose at that very moment so I contacted CS asking them politely to check my case supported by screenshots of communication with buyer.Yes, should I be in your situation, I would ask CS for help. 2 Link to comment Share on other sites More sharing options...
iamsachmusic Posted December 15, 2020 Author Share Posted December 15, 2020 I have to say I had nothing to lose at that very moment so I contacted CS asking them politely to check my case supported by screenshots of communication with buyer.Yes, should I be in your situation, I would ask CS for help.Yeah I would do that too. I know the customer from a long time and i am sure she would tell me the same thing that she gave me 5 star and it was then an error that it changed to 1 star. I am also sure that she gave me a rating through mobile and mobile version have so many problems, including this one. Link to comment Share on other sites More sharing options...
iamsachmusic Posted December 25, 2020 Author Share Posted December 25, 2020 UPDATE: December 25, 2020The 1 Star is now successfully changed to 5 Stars. 😊It took 1 week because the buyer was busy.Screen Shot 2020-12-26 at 12.52.53 AM783×157 11 KB 3 Link to comment Share on other sites More sharing options...
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