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Just one order cancel and order cancellation rate is 100 to 67


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I am a level 2 seller now. But I am not understanding the order cancellation rate policy. My order completion rate was 100%, Tow days before I just cancel one order by mutual cancellation Now my order completion rate is 67 but why?

Only 1 order cancellation my order completion rate is reduced from 100% to 67%. It is very shocking to me.

If anyone knows this order completion rate reduces full algorithem please share with us. I want to know this full policy.

Thank you

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Guest humanissocial

We can’t advise unless we have the total of numbers received in the 30 day period and the total amount completed.

It’s math. A fraction. Nothing to do with the algorithm.

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