patrickolaoy621 Posted December 12, 2020 Share Posted December 12, 2020 i dont understand why i am unable to put my profile picture. i am creating a seller profile and i am still at the personal info registration. i selected and tried to upload the profile pic but all to no avail. now i am stuck at the personal info page. please help. actually i need some tips 2 Link to comment Share on other sites More sharing options...
imagination7413 Posted December 12, 2020 Share Posted December 12, 2020 Welcome to the Fiverr forums.So, you’re stuck on step 1, point 3? https://www.fiverr.com/support/articles/360010558598-Creating-Your-Seller-ProfileWhat file type are you trying to use? How large is it? What error message is it giving you? Can you provide a screenshot? 1 Link to comment Share on other sites More sharing options...
patrickolaoy621 Posted December 12, 2020 Author Share Posted December 12, 2020 i am trying to use jpeg file, and it is just 50kb Link to comment Share on other sites More sharing options...
patrickolaoy621 Posted December 12, 2020 Author Share Posted December 12, 2020 scr 2561×745 48.5 KB Link to comment Share on other sites More sharing options...
patrickolaoy621 Posted December 12, 2020 Author Share Posted December 12, 2020 ive tried it several times but to no availive even tried other photospls, i will be glad if you can help me Link to comment Share on other sites More sharing options...
patrickolaoy621 Posted December 12, 2020 Author Share Posted December 12, 2020 please, i need replies 1 Link to comment Share on other sites More sharing options...
farzana508 Posted December 12, 2020 Share Posted December 12, 2020 Contact with Fiverr support team. Best of luck 🙂 Link to comment Share on other sites More sharing options...
franklegacy Posted December 12, 2020 Share Posted December 12, 2020 scr 2700×929 128 KB Try that one Link to comment Share on other sites More sharing options...
patrickolaoy621 Posted December 12, 2020 Author Share Posted December 12, 2020 Contact with Fiverr support team. Best of luck 🙂thank you. i will do thatit still didnt work Link to comment Share on other sites More sharing options...
patrickolaoy621 Posted December 13, 2020 Author Share Posted December 13, 2020 scr 2700×929 128 KB Try that oneok. i will try it right now Link to comment Share on other sites More sharing options...
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