raphemmanuel Posted December 10, 2020 Share Posted December 10, 2020 A buyer ordered for two services, I sent ONE CUSTOM OFFER for the buyer to order the services.I have finished the job and delivered to the buyer. The buyer requested for revision on one service.I asked questions where he needs me to modify, but he didn’t give any reply to me after reading.I have tried my best to get response from him after sending multiple messages, but he will refuse to reply me.What he does is; he comes online and go offline but no reply.Please what can I do in regards to this.This started since 20th November.I know I gave my best to the job, so I don’t know the buyers intention. 1 Link to comment Share on other sites More sharing options...
vickiespencer Posted December 10, 2020 Share Posted December 10, 2020 You can deliver the order again. With the delivery tell your buyer it is against TOS to use the revision button when there is no revision specified.Then if he does nothing it will autocomplete in 3 days. Or he may specify a revision, in which case you can provide it. 4 Link to comment Share on other sites More sharing options...
raphemmanuel Posted December 10, 2020 Author Share Posted December 10, 2020 You can deliver the order again. With the delivery tell your buyer it is against TOS to use the revision button when there is no revision specified.Then if he does nothing it will autocomplete in 3 days. Or he may specify a revision, in which case you can provide it.Thanks, I appreciate Link to comment Share on other sites More sharing options...
jamescott Posted December 10, 2020 Share Posted December 10, 2020 I agree. I would redeliver the original work, and ask the buyer to request modification and provide additional instructions or the order will autocomplete in 3 days. Link to comment Share on other sites More sharing options...
raphemmanuel Posted December 10, 2020 Author Share Posted December 10, 2020 I agree. I would redeliver the original work, and ask the buyer to request modification and provide additional instructions or the order will autocomplete in 3 days.I agree. I would redeliver the original work, and ask the buyer to request modification and provide additional instructions or the order will autocomplete in 3 days.I have redelivered this works for the first time, and the buyer immediately requested for revision but failed to state where he needed the revision.I have messaged but he will not reply.I would have redelivered for the second time, but I’m afraid what might be the next action of CS 1 Link to comment Share on other sites More sharing options...
seo_terminator Posted December 10, 2020 Share Posted December 10, 2020 I agree. I would redeliver the original work, and ask the buyer to request modification and provide additional instructions or the order will autocomplete in 3 days.I have redelivered this works for the first time, and the buyer immediately requested for revision but failed to state where he needed the revision.I have messaged but he will not reply.I would have redelivered for the second time, but I’m afraid what might be the next action of CSMay this time your client accepts the order completion request 😔 Link to comment Share on other sites More sharing options...
raphemmanuel Posted December 10, 2020 Author Share Posted December 10, 2020 May this time your client accepts the order completion request 😔I have not redelivered again. I am afraid what will be the action of CS if I should redeliver again.I put so much effort on this job and wouldn’t like this order to be cancelled. Link to comment Share on other sites More sharing options...
the_mad_duck Posted December 10, 2020 Share Posted December 10, 2020 Redeliver the order and warn them that it is against TOS to request revisions without context. If they don’t reply it autocompletes in 3 days. 1 Link to comment Share on other sites More sharing options...
vickiespencer Posted December 10, 2020 Share Posted December 10, 2020 I just looked in TOS for the part that speaks to abuse of the revision button. Can anyone quote it for @raphemmanuel? Link to comment Share on other sites More sharing options...
goldlive Posted December 10, 2020 Share Posted December 10, 2020 I have not redelivered again. I am afraid what will be the action of CS if I should redeliver again.I put so much effort on this job and wouldn’t like this order to be cancelled.Redeliver your order! If you’re sure of your work, there won’t be any harsh response from support. It is your obligations to deliver every successfully completed orders except your buyers have tangible reasons to reject them. Go head and redeliver your work! Link to comment Share on other sites More sharing options...
raphemmanuel Posted December 14, 2020 Author Share Posted December 14, 2020 Thanks to you all. The order has been marked completed. Though it was automatically marked completed.I sent a message to the buyer as instructed here by some people, the buyer got the message but didn’t reply as usual. He then left the delivery without requesting for another revision. I pray he doesn’t come and give me one star review.I appreciate your suggestions, thanks.@vickiespencer@jamescott@seo_terminator@the_mad_duck@goldlive 1 Link to comment Share on other sites More sharing options...
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