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Fiverr to payoneer money transfer issue


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I have transferred money from fiverr to my payoneer which is linked to my bank account. My payoneer is showing zero balance but below it says that the amount transaction is successful and in “activity>transaction” section it says that the amount is transferred to bank account but I don’t want to receive that amount in my bank I want to keep it in my payoneer. And I did not transfer that amount from my payoneer to bank. Moreover, I haven’t received the amount in bank yet. Can someone please guide me?
Thank you!

Muhammad Usama

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