ID Verification - I got restricted

[eram3dia]

Hello people I need your help.

I am new to fiverr I just got my first client and after fiverr asked me to verify my identity I got restricted with the excuse that they tried… multiple times to verify it and they couldnt!

How is that possible? I contacted them via support but I haven’t get a response yet…

e775d47a-bf55-4ea3-8612-20eb004eabc9720×1280 61.4 KB

[nasiruddin0]

Contact the customer support. They solve the problem. Don’t worry.

[eram3dia]

Contact the customer support. They solve the problem. Don’t worry.

Thank you. I have contacted them and I am waiting…

[naima_studio]

Thank you. I have contacted them and I am waiting…

they replied to you ?

[eram3dia]

they replied to you ?

It comes out that I uploaded a picture of my ID that I took with my phone. So I uploaded a scanned document and the verification went through.

[shohag333]

if you want best help please contact the customer support.