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Buyer providing no info


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Hi, I hope somebody can help me here

I have a buyer that has placed an order without messaging me first (which I have asked buyers to do in my gig info). He has submitted none of the requirements that I have asked for, and has instead sent an hour long video on his website for me to watch.

I have messaged him to ask for a written overview of the details and what to include in the work. However, if he doesn’t get back to me would it be acceptable for me to cancel the order?

I am relatively new to fiverr, so your advice would be appreciated.

Thank you

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Guest lloydsolutions

Thank you, so do you think I would have a valid reason? Also what do I do if the buyer doesn’t agree to the cancellation?

If you type “buyer didn’t provide info” in the search bar above there are over 50 topics on the subject offering solutions you might like to consider.

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