How to change the format in my gallery?

[alustafam]

Hi everyone, I have a problem. When I finish the order (MP4, GIF and MOV), Fiverr always puts in my gallery a GIF or MOV. Can someone tell me how I can change it to a MP4?

[rkb_hasn]

You can use zip file.

[alustafam]

You can use zip file.

Can you please explain? My problem is this - https://www.fiverr.com/alustafam/do-handwritten-logo-animation-and-youtube-intro-video