Buyers cancelled on Nov 2nd and re-ordered on Nov-4th

[silvanostagni]

A buyer canceled immediately after sending me the requirements, he admitted that he had changed his mind about the brief. 2 days later he ordered again with a modified brief, the value of the second order was USD 50 less than the first. Is there any other way to manage that?

[thebrightworker]

I’m sort of confused as to what exactly it is that you are asking?

[logovelly]

It’s up to you if u want to work with him or not…U should care about ur rating and orders…Be safe & good luck!

[alyonagrapie]

I don’t think there is any other way to reduce the price on existing order. However you might try contacting the CS regarding preventing damage to your stats by a cancelation that isn’t your fault.
There’s no guarantee they would help, but it’s worth a try.

[silvanostagni]

I’m sort of confused as to what exactly it is that you are asking?

The buyer changed his mind on the brief, I hadn’t started yet so it was not a major practical problem, he cancelled and two days later made another order. I wonder if that could have been handled via the resolution centre.

[logovelly]

The buyer changed his mind on the brief, I hadn’t started yet so it was not a major practical problem, he cancelled and two days later made another order. I wonder if that could have been handled via the resolution centre.

Yep,You should!

Take Help from Cs

[thebrightworker]

The buyer changed his mind on the brief, I hadn’t started yet so it was not a major practical problem, he cancelled and two days later made another order. I wonder if that could have been handled via the resolution centre.

thanks for the clarification. yeah sounds like one of those nice to have things. i don’t have any gigs up at the moment and i’ve never had a sale anyway. so i’m useless to you, it was more that i was unsure of what was being asked, hopefully i didnt waste too much of your time.