Account hacked and all gigs deleted

[raichandmk]

Hi,

My account got hacked and hacker deleted all my gigs and also sent spam messages to my buyers. He also placed an order to a seller without any reason.

Is there any way I can get my gigs back?

Thanks

[arnukas]

Hi.

It’s sad that you’ve been hacked. We really can’t help you, and unfortunately, you won’t be able to backup your Gigs, unless you create them once again from scratch.

You can try to contact CS, but they will most likely not be able to help you neither.

Always make sure to enable 2FA to be more secured, and don’t show your password to anyone.

[raichandmk]

Hi.

It’s sad that you’ve been hacked. We really can’t help you, and unfortunately, you won’t be able to backup your Gigs, unless you create them once again from scratch.

You can try to contact CS, but they will most likely not be able to help you neither.

Always make sure to enable 2FA to be more secured, and don’t show your password to anyone.

Hi,

Thanks for your response. I had my 2FA enabled. but it seems like he hacked my computer. I have written to CS hope they have backup

[joyustcian]

so sad to see that. keep your account secure from next time

[zobair_zob]

Hi,

Thanks for your response. I had my 2FA enabled. but it seems like he hacked my computer. I have written to CS hope they have backup

What is the meaning of 2FA ?

[zobair_zob]

so sad to see that. keep your account secure from next time

How I keep my account secure ? Please give me your opinion. Thanks

[shairaamjad]

i feel sorry for you 😦

[bestybithi_1]

It’s sad that you’ve been hacked. 🙁

[Alex.M]

have you opened any suspicious files that a potential buyer sent ? Maybe an .exe file or .bat file or anything like that ? Some of them might look like pictures but they are actually executable files

[raichandmk]

have you opened any suspicious files that a potential buyer sent ? Maybe an .exe file or .bat file or anything like that ? Some of them might look like pictures but they are actually executable files

I don’t know… but my main concern here is my Gigs… I had positive reviews on them and now they all are gone

[sirleewho]

I don’t know… but my main concern here is my Gigs… I had positive reviews on them and now they all are gone

Try submitting a ticket to CS regarding this. Hope they will give a broad information regarding your current issue.

But this is extremely bad situation.

[Alex.M]

I don’t know… but my main concern here is my Gigs… I had positive reviews on them and now they all are gone

Contact support,they will investigate… Not sure how can this be solved if the gigs are deleted though…

[shamsulhuda310]

How I keep my account secure ? Please give me your opinion. Thanks

Two Factor authentication (2FA) like- mobile/ Email verification

[raichandmk]

Contact support,they will investigate… Not sure how can this be solved if the gigs are deleted though…

I’ve told them everything… hope they get back to me soon

[ithabibbd]

What is the meaning of 2FA ?

2FA means 2 factor authentication, It’s can be sms or email verification. when anyone will try to login your ac you will get a code by sms or email for login.

[shahareja_dev]

It’s So Sad 😭. Keep the secure account from next time

[sadia_afrin]

@raichandmk
Feel sorry for you 😔

[career_enhancer]

So sad​:cry:😢…

[developerhabiib]

Keep secure from next time brother.

[devsakwib]

You need to use 2 factor Authentication… Gig is very important in a acoount…you can knock in fiverr support… But they may not be give back…

[raichandmk]

Fiverr support has reached out and temporarily disabled my account (for my own security).

They asked me about details, which I provided them.

Now again waiting for their reply.

[hedayetsaadi556]

Fiverr support has reached out and temporarily disabled my account (for my own security).

They asked me about details, which I provided them.

Now again waiting for their reply.

Let us know if you get the gigs back.

[raichandmk]

Thanks everyone for showing support.

Fiverr team was very cooperative and looked into the issue efficiently.

Fortunately they were able to recover my gigs. Really appreciate Fiverr CS.

Thanks again

[pure_service]

Glad to hear that, @raichandmk! 🙂

Most of the attacks comes with our own behaviors!

💡 TIP - Try to purchase genuine softwares rather than using cracked softwares

[saminatasneem]

Thanks everyone for showing support.

Fiverr team was very cooperative and looked into the issue efficiently.

Fortunately they were able to recover my gigs. Really appreciate Fiverr CS.

Thanks again

Nice Update…