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Average Response Time Issue


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  • 1 month later...

Hello, i’m facing the same issue, even worst…
My average response time is continuously changing to slower day by day without me even knowing why, start from 2 hours, then 48 hours, then 158 hours ( 3 days ago status), and today it suddenly become 476 hours…i have checked my activities, and as far as i know, i have no unresponded chat or unfinished work…it really doesn’t make any sense at all to me…
And i was never responded to my clients longer than 12 hours, usually it because time zone issue only.

The impression is decreasing rapidly, suddenly no orders too … (of course it happen, how will i get good impression/orders if my response time avr is that bad?)

Anyone had this kind issue?
Thanks alk

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