Fiverr apps online status problem

[Guest raihansheikh5]

My fiverr apps suddenly online status bar is off.
It can be seen again that I turned the data on and off and the online status lamp does not light up. I have noticed this problem for the last few days.
If you know of any solution, please let me know.

Thank You
Raihan Sheikh

[logo_influence]

Hello @raihansheikh5
There is nothing to worry. You just contact to customer support and ask them your issue.
They will solve your problem within business days.
Thank you!

[Guest raihansheikh5]

Hello @raihansheikh5

There is nothing to worry. You just contact to customer support and ask them your issue.

They will solve your problem within business days.

Thank you!

Thank’s for your response 🙂

[product_expert9]

Open Profile in Fiverr App > General > Online Status > Click Enable

Hope you will find this helpful

[Guest raihansheikh5]

Open Profile in Fiverr App > General > Online Status > Click Enable

Hope you will find this helpful

I know that… But sometimes it is seen that my apps are open but online status is off.

[product_expert9]

I know that… But sometimes it is seen that my apps are open but online status is off.

It’s normal. If you check 2-3 minutes later. You will see Online

[rownok77489]

reinstall fiverr app again…then check it out …i think then it will be solve

[aaliafazal96]

Hi @raihansheikh5
Even I used to face these issues when I newly started using this platform. The best way to solve this issue would be to clear the cache of the app.
Regards
Aalia

[Guest raihansheikh5]

Hi @raihansheikh5

Even I used to face these issues when I newly started using this platform. The best way to solve this issue would be to clear the cache of the app.

Regards

Aalia

Thank’s for your response… 🙂