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Cannot Publish Gig Due to W9


nelan1234
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Hey All,

New to Fiverr here. Trying to publish my first gig and I get to the last step which requires me to fill out the W9 as I am a US Citizen, that’s fine. I fill it out and get the confirmation (seven times I might add) that I completed it and am good to go. However, I am not able to publish, it keeps only giving the option to update my W9 which keeps telling me I’m good to go. #WhatIsGoingOn

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I’m not sure what you mean by “try perfectly”.

Hi Nelan1234, I had this issue over the weekend when I signed up Sat night. I reached out to Support and was told they knew about the issue and it wasn’t until yesterday morning at 9am the problem was resolved and I received notification that my W-9 was validated and I was good to go.

Contact Customer Support and fill out a ticket. They may not even know it’s not working again. But, they did know there was a problem over the weekend and it took a day and a half before it was resolved. Good luck.

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Hi Nelan1234, I had this issue over the weekend when I signed up Sat night. I reached out to Support and was told they knew about the issue and it wasn’t until yesterday morning at 9am the problem was resolved and I received notification that my W-9 was validated and I was good to go.

Contact Customer Support and fill out a ticket. They may not even know it’s not working again. But, they did know there was a problem over the weekend and it took a day and a half before it was resolved. Good luck.

I’ll go try that. Thanks!

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They were fairly responsive. Keep your eyes on your notifications too. You will receive one once it’s working again.

Good luck.

For anyone reading this thread, I eventually got an additional email also telling me that my W9 was confirmed but this time it said that it was reviewed and approved by Tax Authorities, so if you’re having this same issue just give it a few hours.

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  • 1 month later...

For anyone reading this thread, I eventually got an additional email also telling me that my W9 was confirmed but this time it said that it was reviewed and approved by Tax Authorities, so if you’re having this same issue just give it a few hours.

thank you. I’m having the same issue.

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  • 2 weeks later...

Reading this entire thread, the answer to the “dilemma” of not being able to publish your Gig due to some bug in Fiverr’s system when it comes to submitting your W9 is getting in touch with Customer Service - that is the only thing in this thread that has worked for someone having this issue.

Submitting “perfectly” is nonsense - not sure what that poster is even talking about and I bet he doesn’t either!

If you have this issue, create a ticket with Customer Service so they can look at your account and fix this for you already!

GG

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Yeah i just tried publishing a new gig now, i even took the english test with 83% pass and just got an email from w9 that my form has been approved and still can’t publish, Have contacted fiverr team and keeping my fingers crossed till they can fix the bug.

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  • 1 month later...
5 minutes ago, josephjamesred said:

Hello Fiverr are you there?

 

On 10/6/2020 at 8:40 PM, nelan1234 said:

For anyone reading this thread, I eventually got an additional email also telling me that my W9 was confirmed but this time it said that it was reviewed and approved by Tax Authorities, so if you’re having this same issue just give it a few hours.

We are just buyers and sellers on the forum.

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  • 4 weeks later...

Well, I'm just here to add that this is happening to me now lol. Geez. All this time and still Fiverr hasn't fixed it? I've been up for hours creating my content and now I'm at a stop. Fiverr please fix this!!! 

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