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Unexpected Message - > All your Gigs are currently paused until you answer a mandatory tax question


emon_msc
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Hi, Hope you are all having a great week!
I have got this message today and still appeared on my Fiverr Profile. I have already response to as NO at W-9 US Verification Requirement page … But why this message appearing on my profile… Also i am not facing any difficulties on my gigs.

Looking for experts recommendations.
Thanks !

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Can you post about it here?

Hello! I just noticed that on my profile there is a notification saying [image] I click on it and it asks me if I am a U.S. person, which I’m not and in fact I have already selected the NO, but I can’t save it. What shold I do???

It’s a bug that many sellers are experiencing; if enough people report the bug in the same topic, staff might see it and do something about it.

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Can you post about it here?

Hello! I just noticed that on my profile there is a notification saying [image] I click on it and it asks me if I am a U.S. person, which I’m not and in fact I have already selected the NO, but I can’t save it. What shold I do???

It’s a bug that many sellers are experiencing; if enough people report the bug in the same topic, staff might see it and do something about it.

Sure ! Thanks for your response !

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Hi Emon,

This message is only for the verification purpose. It will not at all affect your gigs and all other proceedings. As soon as you give them the required information, they will lift this message up , from your profile.

I have already verified required information’s 2 weeks ago

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  • 1 month later...
  • 2 months later...

Has anyone found a solution? This is happening to me, can not activate or make new gigs…

if any warning / message appear on your profile just skip/ignore it… it will not affect your profile / gig / orders or anything … but if you are from US , you must fill up and submit the form… else no panic all

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  • 3 months later...

I’m also having this problem. I does affect my gigs, because I can’t un-pause them. I already filled out the form yet the site is still telling me this and keeping my gigs paused.

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I’m also having this problem. I does affect my gigs, because I can’t un-pause them. I already filled out the form yet the site is still telling me this and keeping my gigs paused.

If you have already submitted the form accordingly then ignore the message. It will not impact on your account.

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