Gig paused automatically

rainytouch · September 29, 2020

Hello, I’m a new seller on Fiverr . Recently I’m facing a problem. In my profile there is a line showing quickly and disappeared. the line is “All your Gigs are currently paused until you answer a mandatory tax question.” Can anyone please tell me what should I do?

imagination7413 · September 29, 2020

Hi Everyone, In the next few day, some of you will see that we (Fiverr) will be asking sellers who are defined as a US Person* to complete a W-9 form regarding their activity on Fiverr. You will receive a notification on the Fiverr website and an email message asking you to check your status within 30 days, in a form of a short questionnaire. If in fact you are classified as a US Person*, you will undergo a short process in which you will fill in Form W-9 that contains standard business infor…

Are you a U.S. citizen? Yes or No.

If ‘Yes’ then fill in the W-9.

If ‘No’ then make your answer ‘no’ and you’re done.

rainytouch · September 29, 2020

Hi Everyone, In the next few day, some of you will see that we (Fiverr) will be asking sellers who are defined as a US Person* to complete a W-9 form regarding their activity on Fiverr. You will receive a notification on the Fiverr website and an email message asking you to check your status within 30 days, in a form of a short questionnaire. If in fact you are classified as a US Person*, you will undergo a short process in which you will fill in Form W-9 that contains standard business infor…
Are you a U.S. citizen? Yes or No.
If ‘Yes’ then fill in the W-9.
If ‘No’ then make your answer ‘no’ and you’re done.

But I didn’t get any notification regarding form W-9 .Infect I’m not an US citizen . Please read my problem again it is not about Form W-9 .

September 29, 2020

But I didn’t get any notification regarding form W-9 .Infect I’m not an US citizen . Please read my problem again it is not about Form W-9 .

It is about Form W-9.

I’m not an US citizen .

You have to answer no.

If you click on your Fiverr profile image on the main page and then Settings you should see Form W-9 on the left hand side.

rainytouch · September 29, 2020

It is about Form W-9.
I’m not an US citizen .
You have to answer no.
If you click on your Fiverr profile image on the main page and then Settings you should see Form W-9 on the left hand side.

Okay. Thank you very much. Now I’ve got it. But the problem is i didn’t get any massages to reply or any notifications to answer… It is just showing the line and disappearing in a moment. Will there be any problem of my Gig?

September 29, 2020

Okay. Thank you very much. Now I’ve got it. But the problem is i didn’t get any massages to reply or any notifications to answer… It is just showing the line and disappearing in a moment. Will there be any problem of my Gig?

It is just showing the line and disappearing in a moment.

Do you mean if you click on the Form W-9 in Settings?

rainytouch · September 29, 2020

It is just showing the line and disappearing in a moment.
Do you mean if you click on the Form W-9 in Settings?

when I see my profile or gig it show this line ‘‘All your Gigs are currently paused until you answer a mandatory tax question’’ But I don’t click this line it disappeared immediately and I show the Form W-9 setting there is show ‘‘The Form W-9 verification process is not available yet. We’ll notify you when this option will be available’’ what’s the problem i don’t understand please help me solved this problem

iamsachmusic · September 29, 2020

It is just showing the line and disappearing in a moment.
Do you mean if you click on the Form W-9 in Settings?

Do you mean if you click on the Form W-9 in Settings?

She meant like this. I also got afraid actually, like why did it showed even for a sec because I already did selected NO in the Settings. So I doubled check again and everything is okay. Fiverr is Fiverr.

rainytouch · September 29, 2020

Do you mean if you click on the Form W-9 in Settings?
She meant like this. I also got afraid actually, like why did it showed even for a sec because I already did selected NO in the Settings. So I doubled check again and everything is okay. Fiverr is Fiverr.

yes that’s the problem thanks for understand my problem . what is this and is there any solution why my gig paused . is there any problem in my gig ?

September 29, 2020

when I see my profile or gig it show this line ‘‘All your Gigs are currently paused until you answer a mandatory tax question’’ But I don’t click this line it disappeared immediately and I show the Form W-9 setting there is show ‘‘The Form W-9 verification process is not available yet. We’ll notify you when this option will be available’’ what’s the problem i don’t understand please help me solved this problem

‘‘The Form W-9 verification process is not available yet. We’ll notify you when this option will be available’’ what’s the problem i don’t understand please help me solved this problem

Suggest you contact Customer Support as you have not answered “No” to the original question.

Here is the link:

iamsachmusic · September 29, 2020

yes that’s the problem thanks for understand my problem . what is this and is there any solution why my gig paused . is there any problem in my gig ?

I can actually see your gig just fine. There is only one gig on your profile, correct?

September 29, 2020

I can actually see your gig just fine. There is only one gig on your profile, correct?

I can actually see your gig just fine.

So can I. All appears to be well!

rainytouch · September 29, 2020

‘‘The Form W-9 verification process is not available yet. We’ll notify you when this option will be available’’ what’s the problem i don’t understand please help me solved this problem
Suggest you contact Customer Support as you have not answered “No” to the original question.
Here is the link: https://www.fiverr.com/support_tickets/new

Thank You so much for your helping

rainytouch · September 29, 2020

I can actually see your gig just fine. There is only one gig on your profile, correct?

yes I’m new seller on Fiverr Thank you so much i am so afraid in this problem

salasmedia · September 29, 2020

Hi it happens to a lot of us. Glad it worked out. And, good luck! 😀

rainytouch · September 29, 2020

I can actually see your gig just fine.
So can I. All appears to be well!

now i clam in my mind it’s so horrible experience but thanks for support me

rainytouch · September 29, 2020

Hi it happens to a lot of us. Glad it worked out. And, good luck! 😀

it’s my first horrible experience . but next time i think i don’t afraid this like for everyone support me i feel so peace full right now .

aurnab · September 30, 2020

Do you mean if you click on the Form W-9 in Settings?
She meant like this. I also got afraid actually, like why did it showed even for a sec because I already did selected NO in the Settings. So I doubled check again and everything is okay. Fiverr is Fiverr.

I am also having the same problem and all of my gigs aren’t showing in the search result previously my gig’s were ranked at first page before this messenge started showing up. (I have already selected “no” at 13 August in the from W-9)

digitalavinash · October 1, 2020

Same message display and disappearing quickly…
This is fast screenshot… 😕
Hope not my gigs paused by Fiverr…

image1366×710 151 KB

tech_graphics50 · October 1, 2020

my gig has been vanished for days from the first page and still it happens for this, i dont know how to fix it

baleksandar · October 1, 2020

when I see my profile or gig it show this line ‘‘All your Gigs are currently paused until you answer a mandatory tax question’’ But I don’t click this line it disappeared immediately and I show the Form W-9 setting there is show ‘‘The Form W-9 verification process is not available yet. We’ll notify you when this option will be available’’ what’s the problem i don’t understand please help me solved this problem

Hello,Fiverr,I have the same problem and I get the same message‘‘All your Gigs are currently paused until you answer a mandatory tax question’’, I am not a USA citizen,my Gigs are paused and I do not receive messages from customers and orders for a long time, my job does not work now,how to solve this problem?in my settings is emphasized that I am not a USA citizen ,What is it about?

aurnab · October 1, 2020

Same message display and disappearing quickly…
This is fast screenshot… 😕
Hope not my gigs paused by Fiverr…
image1366×710 151 KB

I am also facing the same problem and all of my gigs are paused currently so your gigs can also be paused.

digitalavinash · October 1, 2020

I am also facing the same problem and all of my gigs are paused currently so your gigs can also be paused.

But I’m receiving order. mostly returning buyers…

aurnab · October 1, 2020

But I’m receiving order. mostly returning buyers…

then I think it’s still active you can check by searching the gigs you have to type the full title so even if it’s ranked on the last page it will show first on the search result and if it shows up on search it’s active my ones are not showing up on the search result even after typing the full title and I have also checked all of the pages my gig wasn’t on any.

catwriter · October 1, 2020

It’s a bug that doesn’t really affect anything. Your gigs are not paused (unless they are paused for some other reason).

Gig paused automatically

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