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Customer support not replying


zahiddesigns95

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Posted

Its been 14 days since I submitted my ticket but I sill haven’t received any human response.
Automated response says, it takes 10 days to reply but its been 14 days now. My buyers are getting frustrated now. What do I do?

Please help.

Posted

whats the issue why are your buyer getting frustrated, you can explain more i guess…

If you have posted issue regarding Gig impressions or ranking. They will not respond you. Because they have displayed a note on your “Gig” page. That you will start seeing complete analytics soon. Which means they are working on something and few of the Fiverr’s functionalities are not working properly. And you need to understand this…

I am Level 2 seller and I myself asked question about impression and they haven’t responded me since last 20 days.

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