Jump to content

Some problem about Order completion rate


Guest wasim_islam

Recommended Posts

Guest wasim_islam
Posted

My order completion rate is 89%
Today I have completed 2 orders but my order completion rate didn’t increase.
I am very shocked!!!
Anyone know about this problem?
Please help me 🙏

Posted

I’m not sure if that’s one of the stats that gets updated just once a day eg. early in the morning
If not it might just be that that’s the maths. It might have increased very slightly but still rounds to 89%. Another order/orders might have gone out of the 60 day window.

You could check the number / percentage of orders you actually completed in the last 60 days to check it. But it might update tomorrow morning.

Guest wasim_islam
Posted

I’m not sure if that’s one of the stats that gets updated just once a day eg. early in the morning

If not it might just be that that’s the maths. It might have increased very slightly but still rounds to 89%. Another order/orders might have gone out of the 60 day window.

You could check the number / percentage of orders you actually completed in the last 60 days to check it. But it might update tomorrow morning.

If it update tomorrow morning then I will not get level 😢

Posted

If it update tomorrow morning then I will not get level 😢

Not necessarily. The calculations for the evaluation are probably based on the start of day tomorrow morning (00:00) but the evaluation might not finish until around 9:30. Whatever happens if it’s actually not evaluated correctly tomorrow you can contact CS to have them check/fix it. But you could also check the percentage of orders you have actually completed in the last 60 days now to see if it’s currently correct now.

Guest wasim_islam
Posted

Not necessarily. The calculations for the evaluation are probably based on the start of day tomorrow morning (00:00) but the evaluation might not finish until around 9:30. Whatever happens if it’s actually not evaluated correctly tomorrow you can contact CS to have them check/fix it. But you could also check the percentage of orders you have actually completed in the last 60 days now to see if it’s currently correct now.

Thank you so much for your help 🙂

Posted

I have the same issue. Everything was fine until random order came without no gig requirements entered. I ask requirements to buyer but he didn’t share requirements. I ask to cancel as mutual agreement and order get canceled but my ratings got more demoted. I was getting 1000 impressions daily on gig…Now I am getting 1 impression a day which no make sense.

Guest wasim_islam
Posted

I’ve been having that same issue. My completion rate has been at 88% for 2 months. I have gone from a Level 2 seller to a newbie. No one is answering my emails.

I have completed another order and my issue is fixed.

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...