ze_blender3d Posted August 14, 2020 Posted August 14, 2020 So, I had a new client (who didn’t read any of the descriptions of the buyer request, clearly said, contact me to test out first). She just orders it, but after doing some testing, she doesn’t think it’s what she is looking for. So she wants to cancel the order.So, should I cancel the order ( affect my new gig ranking), or reject it, and try to “fight” back? But the thing is that I only do 40% of the work, at the point, she wants to cancel the entire order
coerdelion Posted August 14, 2020 Posted August 14, 2020 You have several options:Agree to cancelNarrow down what it is that she wants - and provide it. Charge an extra fee if appropriateArgueProblem is at this point, she’s pretty much changed her mind about the order, rather than anything being wrong with it.You can try contacting CS for a cancellation without affecting your stats … but that will take a while …
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