Why buyer requests are not appearing?

[Guest premium_cad]

hello everyone,
I am a new seller and i have created two gigs.When i check the buyer requests, nothing display in the buyer request page.but always one active request is appearing.i contacted fiverr help center and they will reply soon.So anyone can know what is the reason of that?
thanks!!!

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[Guest leoluis025]

Same thing as me, there is an active request but it dont appear on the screen