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Can a buyer give a revision despite the delivery time being over?


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Posted

Is it possible for a buyer to send revision to you after the delivery time is over. I have a buyer who keeps on asking for extra revisions for free and now the time for delivery is up and I was able to send the last file 1 min before the clock ran out. Will he be able to send revisions again. If yes how much more time will I get for the next revision.

Posted

Once you have delivered the order, the counter doesn’t count for revisions anymore. So if you have revisions to do, the order can’t run late because the initial delivery was made in time.

Posted

Once you have delivered the order, the counter doesn’t count for revisions anymore. So if you have revisions to do, the order can’t run late because the initial delivery was made in time.

But does this mean the unlimited cycle revision will continue for me. And the buyer can continue sending me revisions ?

Posted

But does this mean the unlimited cycle revision will continue for me. And the buyer can continue sending me revisions ?

Well, are you offering unlimited revisions in the order? Then yes. You’re going to have to deal with it.

Posted

When you deliver the project, Buyer have 3 day time before the order automatically complete.
So your buyer will able ask for more revisions if the project is not complete.

Please remind your client that you already gave the maximum revision available, and if he need more revision, there will be extra charge.
If your buyer still insist to get more free revisions for you…, then you have three options:

  1. Refuse to do more revisions, Buyer mad at you, and giving you bad rate
  2. Do many revisions needed, waste your time and energy ( not sure if he will give you good rate)
  3. Cancel order ( Waste Time, Safe Energy and focus on the new project --> Deliverate rate down, for you still have 5 star rate). By maintain your 5 star rate, you could attract more buyer easier.

Best of luck,

Posted

When you deliver the project, Buyer have 3 day time before the order automatically complete.

So your buyer will able ask for more revisions if the project is not complete.

Please remind your client that you already gave the maximum revision available, and if he need more revision, there will be extra charge.

If your buyer still insist to get more free revisions for you…, then you have three options:

  1. Refuse to do more revisions, Buyer mad at you, and giving you bad rate
  2. Do many revisions needed, waste your time and energy ( not sure if he will give you good rate)
  3. Cancel order ( Waste Time, Safe Energy and focus on the new project --> Deliverate rate down, for you still have 5 star rate). By maintain your 5 star rate, you could attract more buyer easier.

Best of luck,

Agree totally I already extended the delivery date by one day. He is also refusing to cancel the order. I can’t afford to go through this ordeal again with no profit. The worst part is that I have to get his approval for any type of cancellations. It’s a dead end for me from both sides.

Posted

Agree totally I already extended the delivery date by one day. He is also refusing to cancel the order. I can’t afford to go through this ordeal again with no profit. The worst part is that I have to get his approval for any type of cancellations. It’s a dead end for me from both sides.

Sorry to hear that.

It’s definetly a bad buyer you got here.

Hopefully you could pass this ordeal soon as possible 🙂

Wish you luck 🙂

Posted

Agree totally I already extended the delivery date by one day. He is also refusing to cancel the order. I can’t afford to go through this ordeal again with no profit. The worst part is that I have to get his approval for any type of cancellations. It’s a dead end for me from both sides.

If you really want to cancel the order, just contact CS and ask them to cancel the order. With that, you won’t need the approval of the buyer to cancel the order. I wish you good luck.

Posted

Is it possible for a buyer to send revision to you after the delivery time is over. I have a buyer who keeps on asking for extra revisions for free and now the time for delivery is up and I was able to send the last file 1 min before the clock ran out. Will he be able to send revisions again. If yes how much more time will I get for the next revision.

So it turns out the buyer accepeted the order and left a review. Hover I did not rate him. So I can’t see what he reviewed me. Bcoz I know it’s going to be nasty. I messaged the customer support and sent them some conversation snapshots. Hopefull they help me take down his review. Fingers crossed 🙏

Posted

So it turns out the buyer accepeted the order and left a review. Hover I did not rate him. So I can’t see what he reviewed me. Bcoz I know it’s going to be nasty. I messaged the customer support and sent them some conversation snapshots. Hopefull they help me take down his review. Fingers crossed 🙏

You should have a look at his review first before trying to get it removed. The review will be visible on your profile after 10 days anyways if you don’t write a review for your buyer.

Posted

So it turns out the buyer accepeted the order and left a review. Hover I did not rate him. So I can’t see what he reviewed me. Bcoz I know it’s going to be nasty. I messaged the customer support and sent them some conversation snapshots. Hopefull they help me take down his review. Fingers crossed 🙏

How many revisions did you offer the buyer in the order?

Posted

How many revisions did you offer the buyer in the order?

I offered him two rounds of revision for a two day delivery. When he still wanted more revisions I added another one revison for free. He kept added submititng more revison. When I asked for a charge for the next revision he refused said it was my mistake. Started calling me fraud and everything. All this time I kept my compose and manage to give him one last revision. Ends up he actually gave me 1.3 star. And poor review.

Posted

You should have a look at his review first before trying to get it removed. The review will be visible on your profile after 10 days anyways if you don’t write a review for your buyer.

Yeah thanks for your suggestion. I didn’t know abt the 10 day thing. Turns out He gave me a poor review.

Posted

If you really want to cancel the order, just contact CS and ask them to cancel the order. With that, you won’t need the approval of the buyer to cancel the order. I wish you good luck.

I did contact CS there is a 10 day wait period for a reply from them.By that time the damage will be done. 😡It only my first month and I am truely frustrated

Posted

I did contact CS there is a 10 day wait period for a reply from them.By that time the damage will be done. 😡It only my first month and I am truely frustrated

No damage will come to you. Since you have opened a dispute, it is no longer in your hands but in the hands of CS. Also note, when CS cancels the order, your stats will also be affected. I will strongly advise that since you are new to Fiverr, try everything you can to please your buyers, even if it requires unlimited revisions. Your growth depends on it. Cheers!

Posted

No damage will come to you. Since you have opened a dispute, it is no longer in your hands but in the hands of CS. Also note, when CS cancels the order, your stats will also be affected. I will strongly advise that since you are new to Fiverr, try everything you can to please your buyers, even if it requires unlimited revisions. Your growth depends on it. Cheers!

I will strongly advise that since you are new to Fiverr, try everything you can to please your buyers,

No! Do not be a doormat for your buyer to walk on.

even if it requires unlimited revisions. Your growth depends on it. Cheers!

That too is terrible advice. Offer a specific number of revisions and charge for any additional ones. I do not even mention that I offer revisions. Why remind them that it is an option?

I may give a buyer one or two small revisions but charge for anymore. It may seem like a good idea to offer unlimited revisions, but we have seen on the Forum that buyers have come back months later, and when the seller complains to CS, they will back the buyer. Unlimited means without end. It is up to you to put a limit on your revisions if you do not want to deal with buyers coming back once the order is complete.

Another option is to say unlimited revision while the order is active. Once it is closed by the seller or auto-completes in 3 day you are done.

Posted

I offered him two rounds of revision for a two day delivery. When he still wanted more revisions I added another one revison for free. He kept added submititng more revison. When I asked for a charge for the next revision he refused said it was my mistake. Started calling me fraud and everything. All this time I kept my compose and manage to give him one last revision. Ends up he actually gave me 1.3 star. And poor review.

Ends up he actually gave me 1.3 star. And poor review.

Be sure to say in your review of him appears on your profile that the buyer tried to get additional revisions for free. That will put off any buyer who may try to get free revisions, plus it lets them know they can not just walk all over you.

Posted

Ends up he actually gave me 1.3 star. And poor review.

Be sure to say in your review of him appears on your profile that the buyer tried to get additional revisions for free. That will put off any buyer who may try to get free revisions, plus it lets them know they can not just walk all over you.

No i have kept the gig. I can’t think of starting all over again. I have got all other good reviews on it. I replyed to his comment and addressed the situation where he even insulted me and called me fraud. Despite me being polite all through out the time and even submitted the final reviewed project to him.

Posted

No i have kept the gig. I can’t think of starting all over again. I have got all other good reviews on it. I replyed to his comment and addressed the situation where he even insulted me and called me fraud. Despite me being polite all through out the time and even submitted the final reviewed project to him.

It is diheartening honestly when you are being blamed and shamed by the clients to through a review dispite you giving your best work.

Posted

I will strongly advise that since you are new to Fiverr, try everything you can to please your buyers,

No! Do not be a doormat for your buyer to walk on.

even if it requires unlimited revisions. Your growth depends on it. Cheers!

That too is terrible advice. Offer a specific number of revisions and charge for any additional ones. I do not even mention that I offer revisions. Why remind them that it is an option?

I may give a buyer one or two small revisions but charge for anymore. It may seem like a good idea to offer unlimited revisions, but we have seen on the Forum that buyers have come back months later, and when the seller complains to CS, they will back the buyer. Unlimited means without end. It is up to you to put a limit on your revisions if you do not want to deal with buyers coming back once the order is complete.

Another option is to say unlimited revision while the order is active. Once it is closed by the seller or auto-completes in 3 day you are done.

One of the things I learned in an article on the Fiverr Academy is to do everything possible to grow. I have used that as my own little secret and I know I am growing, though I have been off and on. It has worked for me which is why I am recommending it.

Posted

One of the things I learned in an article on the Fiverr Academy is to do everything possible to grow. I have used that as my own little secret and I know I am growing, though I have been off and on. It has worked for me which is why I am recommending it.

One of the things I learned in an article on the Fiverr Academy is to do everything possible to grow.

But I do not think that means letting buyers take advantage of you. :thinking:

I am successful on the Fiverr platform. I have never cowed down to any buyer if I felt like they were trying to take advantage of me. Furthermore, I will not do so in the future.

Posted

One of the things I learned in an article on the Fiverr Academy is to do everything possible to grow.

But I do not think that means letting buyers take advantage of you. :thinking:

I am successful on the Fiverr platform. I have never cowed down to any buyer if I felt like they were trying to take advantage of me. Furthermore, I will not do so in the future.

Did you had any problematic client like mine. How did you address them.

How do you tell them that there are extra charges( in the start or when the free revisions are finished? )

Posted

Did you had any problematic client like mine. How did you address them.

How do you tell them that there are extra charges( in the start or when the free revisions are finished? )

How do you tell them that there are extra charges( in the start or when the free revisions are finished? )

I rarely get asked for revision.

However, when I do I make a revision, I deliver it and send a message that says I have provided t a complimentary revision and any further revisions will cost $5.

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