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Issue with buyer on his order


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Hi there, hope u all doing well, i have bad experience with buyer, i tried to contact Customer support but I am unable to send them a message , it show “invalid ID”. first let me know what should i put in the space of ‘order ID’?

2ndly i am mentioning my issue if you can guide me thanks
buyer place order for video and he wanted me to provide him voiceover, so he include charges of voice too, As I provide only video services so I hired voice artist as buyer added charges of voice in his order. so after getting voice i create video for him, he asked for revisions, i provide revisions, now he asking to cancel the order. i don’t know what should i do, if cancel i will loss the money what i spent for voice over, and also my effort done and time will be wasted. please help me if you can thanks.

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