I am unhappy with Fiverr support, this is first warning for them

[animcreativity]

They will respond within 10 days. You need to have patience.

The same people keep responding because the majority of forum members still don’t get that it is important to read what you sign (the ToS). If people start acting like adults, research stuff for themselves, and accept the consequences of their actions, then we wouldn’t need to keep responding to the same things over and over.

Aha one day for buyers and 10 days for sellers.

Well explained.

[Guest humanissocial]

Stop being judge.

Are you Fiverr support?

Can you reply my ticket?

I’m not Fiverr support. I just know why policy exists and why you need to follow it. I’m not judging you. I’m just sharing the facts. You broke the rules and now you’re facing the consequences of breaking those rules – consequences you agree to when you sign up.

I’m not a judge. I just read and don’t expect irrational special treatment for breaking rules

Nothing I’m saying is specific to Fiverr. It’s just common sense.

Policy is made to protect companies. So what would be the point in letting people break it?

[aarontgladiator]

Aha one day for buyers and 10 days for sellers.

Well explained.

Yeah, well, buyers are their source of income. I think even you would keep your source of income happy! Also, like I mentioned above, they probably ignored your message cause you ended up trying to get them to take your warning back.

[animcreativity]

I’m not Fiverr support. I just know why policy exists and why you need to follow it. I’m not judging you. I’m just sharing the facts. You broke the rules and now you’re facing the consequences of breaking those rules – consequences you agree to when you sign up.

I’m not a judge. I just read and don’t expect irrational special treatment for breaking rules

Nothing I’m saying is specific to Fiverr. It’s just common sense.

Policy is made to protect companies. So what would be the point in letting people break it?

Again you talked about policy and TOS ma’m.

Let me send you a screenshot. I have even replied to you more than 2 times.

Screenshot 2020-07-25 at 12.02.40 PM753×566 66.8 KB

I needed an answer.

I did not get a reply from the ticket when we (buyer+seller) were having problems to cancel the order.

They replied the buyer happily.

But, may be a simple reply for me like:

“We are sorry, we do not allow orders with milestones to be canceled. We cancel them ourselves because we are working on that part.”?

I am not surprised by your answers because one of you even tagged me as “Cheating” I have done.

Thanks but no thanks, I am a random seller who got stuck because of their TOS. My intentions were not to harm anyone. May be things would have been better for me if I got a reply from support.

I even tried to delete this thread but I do not have permission as I see on my admin panel.

[invaderroxas]

If you showed Fiverr support just half of the attitude that you’re displaying here, I really don’t know what you’re expecting from them. I’m not a part of their team, so I don’t know what’s going on behind the scenes when it comes to their response times and how they handle things, but having this sort of outlook surrounding this situation isn’t going to get you anywhere. You need to be patient, and wait for their reply, whenever that comes, and move on from there. Threatening not to use Fiverr…well that really isn’t going to get you anywhere, nor get under Fiverr’s skin. They’ll gladly work with those who don’t break TOS.

[Guest humanissocial]

Again you talked about policy and TOS ma’m.

Let me send you a screenshot. I have even replied to you more than 2 times.

Screenshot 2020-07-25 at 12.02.40 PM753×566 66.8 KB

I needed an answer.

I did not get a reply from the ticket when we (buyer+seller) were having problems to cancel the order.

They replied the buyer happily.

But, may be a simple reply for me like:

“We are sorry, we do not allow orders with milestones to be canceled. We cancel them ourselves because we are working on that part.”?

I am not surprised by your answers because one of you even tagged me as “Cheating” I have done.

Thanks but no thanks, I am a random seller who got stuck because of their TOS. My intentions were not to harm anyone. May be things would have been better for me if I got a reply from support.

I even tried to delete this thread but I do not have permission as I see on my admin panel.

Again you talked about policy and TOS ma’m.

Let me send you a screenshot.

It’s not possible to unintentionally coerce someone. That’s absurd.

If by “unintentional” you mean you didn’t know it was a breach of the ToS, not knowing the rules doesn’t mean you get away with breaking them.

[animcreativity]

Again you talked about policy and TOS ma’m.

Let me send you a screenshot.

It’s not possible to unintentionally coerce someone. That’s absurd.

If by “unintentional” you mean you didn’t know it was a breach of the ToS, not knowing the rules doesn’t mean you get away with breaking them.

Again TOS? 😂

[animcreativity]

If you showed Fiverr support just half of the attitude that you’re displaying here, I really don’t know what you’re expecting from them. I’m not a part of their team, so I don’t know what’s going on behind the scenes when it comes to their response times and how they handle things, but having this sort of outlook surrounding this situation isn’t going to get you anywhere. You need to be patient, and wait for their reply, whenever that comes, and move on from there. Threatening not to use Fiverr…well that really isn’t going to get you anywhere, nor get under Fiverr’s skin. They’ll gladly work with those who don’t break TOS.

Yes, I have the duty to clear up things.

Here we go my friend:

Attitude? Seriously? 😂

No my friend. Please read from top to bottom. I am just replying again and again to explain my things here.

I have said “friend” so many times.

Thanks

animcreativity( TOS now) 😅

Anyways, the thing I have understood now is that if Fiverr support cares for 10 buyers then they care for one seller. So, if a buyer gets a reply in 1 day the seller will get a reply in 10 days. Coma (same sarcasm as done by mariashtelle1).

[vibronx]

Again TOS? 😂

Yes, again ToS!!! That is what the whole issue is here! You didn’t read the ToS, so you got a warning.

And, you sure do have a big attitude for someone who didn’t even read the ToS, and thus keep talking about things you know nothing about.

[Guest humanissocial]

Again TOS? 😂

I know, hilarious to think that Fiverr sets a policy, which you agree to, and then they actually implement it. The nerve! (Sarcasm)

So hilarious to know the purpose of policy and that it’s actually real!

[animcreativity]

Believe me or not.
This is an interesting forum for everyone in the world.

Please trust me: This is all Fiverr Police everywhere.
I am done here.
May be it will help someone in future who gets stuck in Fiverr’s TOS.
Or, may be if they do not get a reply even if the TOS did not effect to them.
The buyer/seller reply ratio is 10/1. :rofl:

What a marketplace!

[aarontgladiator]

Believe me or not.

This is an interesting forum for everyone in the world.

Please trust me: This is all Fiverr Police everywhere.

I am done here.

May be it will help someone in future who gets stuck in Fiverr’s TOS.

Or, may be if they do not get a reply even if the TOS did not effect to them.

The buyer/seller reply ratio is 10/1. :rofl:

What a marketplace!

Pretty sure there are more sellers than buyers… Also, all forums are like this… 😂 But, yes, I wish you well and hope you get a reply!

[vibronx]

Believe me or not.

This is an interesting forum for everyone in the world.

Please trust me: This is all Fiverr Police everywhere.

I am done here.

May be it will help someone in future who gets stuck in Fiverr’s TOS.

Or, may be if they do not get a reply even if the TOS did not effect to them.

The buyer/seller reply ratio is 10/1. :rofl:

What a marketplace!

You have spent so much time writing in this topic. I think that time would be better spent reading the ToS and Community Standards, so you do not make the same mistake again. Or, you know, you could have used the time to find another marketplace to work on, since you hate Fiverr so much.

[animcreativity]

Pretty sure there are more sellers than buyers… Also, all forums are like this… 😂 But, yes, I wish you well and hope you get a reply!

Thanks my friend.

My best wishes to you too. Take care! 😍

I will surely tell you the status after 10 days, whether I get a Fiverr support’s reply or not. 😅

You are a REAL seller for sure.

The pattern of other TOS replies is so easy to distinguish. 😆

[catwriter]

Yes, I have the duty to clear up things.

Here we go my friend:

Attitude? Seriously? 😂

No my friend. Please read from top to bottom. I am just replying again and again to explain my things here.

I have said “friend” so many times.

Thanks

animcreativity( TOS now) 😅

Anyways, the thing I have understood now is that if Fiverr support cares for 10 buyers then they care for one seller. So, if a buyer gets a reply in 1 day the seller will get a reply in 10 days. Coma (same sarcasm as done by mariashtelle1).

Out of curiosity… Milestone orders can only be started after a custom offer is sent. Why did you send a custom offer to that buyer if you didn’t have the time to work on their project?

[animcreativity]

Out of curiosity… Milestone orders can only be started after a custom offer is sent. Why did you send a custom offer to that buyer if you didn’t have the time to work on their project?

It was canceled within 24 hours.

He gave me around 10 days to complete it.

We both agreed that if I do not get time, I will cancel.

To help him, I canceled within 24 hours by checking my deadline next morning.

Screenshot 2020-07-25 at 2.13.08 PM793×770 34.7 KB

[animcreativity]

@wp_kid Can you close this one too my friend?

You are such an awesome person, the way you reacted to me is the only thing I needed, I wrote on top I am an emotional person.

If there are people like you in Fiverr, it gives me hope again.