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Advice from a 500+ Buyer


timmbbo

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Well, as a Seller I agree it is not just good but a very very good post with wonderful tips though I DO NOT agree with #2 to irritate seller or place order first and then ask questions especially when it is mentioned in Gig Description(esp. where gigs consist of complex jobs like programming which I do). It will be so irresponsible to waste seller’s and buyer’s time and help seller to increase the cancellation ratio which actually puts a negative impact on anyone who would want to place a new order.



Love and Peace to All 🙂

Picaya

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Reply to @madmoo:



"Want to irritate a seller? Buy the gig first, and then ask all of the pertinent questions after."



Well, it seems pretty straight forward to me… No wonder a buyer would want to take it otherwise as well espl. the ones who are always after the extra work 😉

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Thank you, thank you, thank you, THANK YOU! This is an awesome post and I am so glad you posted it.



We sellers really appreciate it when a buyer is understanding and helpful. I know I personally try to be as easy to work with as I can when dealing with a buyer. Thank you again!


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Reply to @madmoo: It’s only the goodness in you Ang you see it with much positivity 🙂 I was only worried about those silly n greedy ones who would want to take advantage of it and waste time for nothing. Only thought it would only encourage the wrong culture.

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Hey there, I’m the original poster, and I’m glad so many people have connected on this. I wanted to continue on a couple of points:



> of all those Gigs which were your favorites!?

It’s more like, which ones do I recall? For me, it’s the endpoints, those who did really good, or really bad. On one gig, the seller described about putting my message into a popular Facebook group. When I actually saw the message, it was buried in spam/porn/MLM messages - wasn’t worth it. On the other side, I had a seller who was late with an art project. So, instead of delivering the project in black & white, she gave me a free upgrade to color, and it looked spectacular! A couple of other quickies that I recall from the bunch:


  • Some chap who helped me compose taglines that were awesome.
  • Some gal who did a 90 second video review, but way went overboard and gave me a 5 minute, detailed review instead, and it was all great.
  • Some guy who promised to compose a 60 second music clip, which turned out to be a rip of a synthesized pop song - that one was a clunker.
  • Some gal who promised to tweet out my message three times to a group, and did it five times, providing two as a bonus - that was cool.

    Then, on point #2, I transposed “buyer” and “seller”. What I mean to say was, if you want to irritate the ->seller<-, then buy first, and ask questions later. Ask the questions before you purchase the gig.



    On the flip side, what irritates me as a buyer is when the seller only exposes vital gig details after the gig is published. For instance, a gig offers to place a banner, but after is purchased, specifies the only accepted banner size is 125x125 pix.

    Finally, I’d also emphasize that by buying a gig, you’re doing a bit of good. In one of the most rememberable gigs, a seller alerted me that she was going to be delivering the gig late. We got into a bit of a conversation. She explained to me how electricity was erratic in her country, and couldn’t reliably work. We chatted more, and she explained how, in her country, young women often leave homes in their teenage years to escape poverty, molestation, and abuse. They get to the city, and their only means of survival then becomes prostitution. For her, Fiverr was the financial mechanism that allowed her to escape this crushing existence. BTW, her gig was great!



    That’s certainly a dramatic example, but in countless and smaller other ways, I see how buying a gig translates into good: keeps an unemployed person afloat between jobs, allows a mother to stay home with the kids, pays textbooks for a college student, and fills in gaps for a freelancer. Not to be schmaltzy, but buying a Fiverr gig does touch a person’s life for the better.
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Reply to @timmbbo: On Point #2 I agree with you but it should not become a mean to irritate seller in any way. There are a lot of serious gigs like programming which I deal in and many times it takes us more than couple hours to investigate the issue and reply to Buyer’s query. Now, how good it would be if a buyer place a $5 or 1 Gig order and lay down few programming issues with his/her website for which a Seller took an hour in communicating with buyer and finding out the solution and gave a quote of 3 Gigs or $15 to which buyer has two words to say Not Interested and Cancel the order… sigh!



Now, what would a Seller gain in such case? Wastage of 1 hour time and Increase in cancellation ratio. 1 hour time is still understandable and somehow acceptable as it is the nature of the job or what if buyer has contacted prior placing the order but what’s the point of pushing someone’s cancellation ratio for fun?



I agree many Seller have not specified their terms or provide proper clarification in their Gig description then why not to ask them first and if they don’t care or reply properly then certainly those are not the right seller you should be placing your order with.



Forgive me if I sound like I’m arguing 😛



Love and Peace to All

Picaya

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Thank you for a great post. I know I have driven my seller crazy. I wish I had read it first. However it is not all my doing. My seller is great (I think) but Fiverr has sabotaged her somewhat it seems. :-S

I like my seller’s attitude and have tried to keep my replies upbeat. This might have worked better with a telephone conversation. But your post should be required reading for new buyers. Thanks again.

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